Application of interpretive structural modelling for analysing barriers to total quality management practices implementation in the automotive sector

Muruganantham, G.; Vinodh, S.; Arun, Chinmayi; Ramesh, K.

doi:10.1080/14783363.2016.1213627

Cited by 40 publications

(60 citation statements)

References 35 publications

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“…Particularly, in the automotive industry, there is a large number of papers dealing with different management problems, for example, management and strategy, competition and performance, and planning and development of automotive industry (Herrmann, Henneberg, & Landwehr, 2010;Muruganantham et al, 2016). In recent decades, assessments of the performance have become an interesting topic in research and practical domain in a wide sense because it favours the effectiveness (Piotrowicz & Cuthbertson, 2015).…”

Section: Quality Management In the Automotive Industrymentioning

confidence: 99%

“…Because the changes in the business environment lead to increasing competition in the global market, those organizations aiming at improving their business processes performance can adopt new strategies and higher quality standards, such as ISO 9001:2015 (Rybski, Jochem, & Homma, ). Particularly in the automotive industry, the quality of business processes highly influences long‐term competitive success and its development (Muruganantham, Vinodh, Arun, & Ramesh, ). As lean supply and just‐in‐time purchasing became the supply system in the industry, where quality practices are core in the supplier–manufacturer relationship, quality assessment of business processes in the automotive industry provides a platform for comparing business processes as well as for defining improvement measures.…”

Section: Introductionmentioning

confidence: 99%

“…The automotive industry is supported by different quality tools in order to advance in the quality management: quality function deployment, failure mode and effect analysis, and Six Sigma (Muruganantham et al, ). It implies different approaches for evaluating the quality of business processes.…”

Section: Introductionmentioning

confidence: 99%

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Ranking manufacturing processes from the quality management perspective in the automotive industry

et al. 2019

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The aim of this study is to propose a fuzzy decision‐making model to rank manufacturing processes from the quality management perspective in the automotive industry. This paper proposes a model for improving quality management through the assessment and ranking of manufacturing subprocesses with respect to key performance indicators (KPIs). The developed model, supported with the fuzzy extended ELECTRE III, allows for the determination of subprocesses' rank. An illustrative example indicates that the proposed model could be very useful in everyday business operations as total quality management asset. The model can handle all uncertain and vague input data by applying the theory of fuzzy sets. The research also suggests different managerial implications because it provides an adequate tool for overall quality improvement. The number of treated KPIs is relatively high, so ELECTRE III method gives an advantage over other multicriteria analysis methods because it embraces less subjective thinking and demands slightly less experts' knowledge during the process of decision making and assessment.

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Section: Quality Management In the Automotive Industrymentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Ranking manufacturing processes from the quality management perspective in the automotive industry

et al. 2019

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“…[1] Observed from the context of the ISO 9001:2008 standard, the process approach within its framework includes all the activities needed to create a product, as well as all the additional processes related to activities of implementing a quality management system, such as the process of internal quality control, data analysis, resource analysis, reporting on quality management etc. [13] All these processes can be managed with the help of standard ISO 9001:2008, with the help of the requirements that are given in its segments relating to:  Quality management system,  Management responsibilities,  Resource management,  Production, and  Measuring, analyzing and improving. [1]…”

Section: Implementation Of Process Approaches Related To Quality Manamentioning

confidence: 99%

“… What are the economic results achieved during the realization of the processes? [13] After defining the criterion and method, it is necessary to ensure that all informations and resources that are necessary for the realization and monitoring of the processes are available in a timely manner and in the required quantities. During this phase, answers to the following questions are gathered:  What resources are needed for the realization of each process?…”

mentioning

confidence: 99%

The Quality Control and Quality Management Impact on Process Approach Development

Jovanović¹,

Urošević²

2018

ARTTE

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This paper presents the influence of quality control and quality management on the development of process approach. One of the most important quality management principles is called process approach. Process approach is increasingly applied in business organizations, primarily because of the positive economic effects that it brings with it. One of the most significant advantages of process approach is the ability to manage quality in all business segments of the organization. In addition, the importance of process approach is reflected in emphasizing desires, needs and expectations of customers. Quality control systems and quality management can play a very important role in process approach development, primarily because of the fact that they represent extremely important elements of every process. The underlying hypothesis we want to demonstrate in our work is that quality control and quality management have a tremendous impact on the development of process approaches in organizations. Quality control and quality management, in modern business conditions, are of great importance for the realization of all business activities within the organization. The development and efficient application of the process approach are one of the most important prerequisites for long-term profitability of the organization's operations and their market success.

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Hybrid self‐assessment drives quality improvement at auto parts manufacturer

Ahidar¹,

Sarsri²,

Sefiani³

2018

Glob Bus Org Exc

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Organizations that strive for excellence must continually assess their processes, products, and services in order to improve them. By conducting such a self‐assessment, business leaders can identify potential areas for improvement. But which assessment tool is best? The answer for one Moroccan tier‐2 automotive parts supplier was to create a custom evaluation instrument, based on quality management standards developed by the International Automotive Task Force for the automotive sector and the European Foundation for Quality Management's model of excellence.

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Application of interpretive structural modelling for analysing barriers to total quality management practices implementation in the automotive sector

Cited by 40 publications

References 35 publications

Ranking manufacturing processes from the quality management perspective in the automotive industry

Ranking manufacturing processes from the quality management perspective in the automotive industry

The Quality Control and Quality Management Impact on Process Approach Development

Hybrid self‐assessment drives quality improvement at auto parts manufacturer

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