Application of Balanced Scorecard in Performance Management and Evaluation of Listed Companies

Abstract

A reasonable enterprise performance evaluation system not only is conducive to the scientific nature of enterprise internal management, but also can accurately reflect the shortcomings in development and provide effective guidance for the high-quality and efficient development of enterprises. Therefore, based on the relevant theories and research of performance evaluation and balanced scorecard (BSC), this paper analyzes the shortcomings of the current performance evaluation system of enterprises and the necessity and feasibility of applying BSC to design performance evaluation system. Then, we design a performance evaluation system with the characteristics of listed companies (LC). Finally, we use the analytic hierarchy process (AHP) to conduct a comprehensive performance evaluation of enterprise A and propose corresponding safeguards for the smooth implementation of the system according to the evaluation results.

The Balanced Scorecard Approach with Customer Dimension

“…However, market penetration success is thought to be the least important factor in the customer dimension of the balanced scorecard. The study's findings support those made by Bawaneh (2019), Pollanen and Xi (2018), Roya (2016), Panicker and Seshadri (2013), Szóka (2012), Purwohedi and Ghozali (2006), Hoque and James (2000), Oliveira et al (2021), andSong (2022).…”

Case Study Measurement of the Sustainability Performance of Indian Pulses Firms via Performance Measurement and Management System and Balanced Scorecard Method

“…al., 2021), and enhanced the current performance evaluation system of enterprises and developed the feasibility techniques of designing performance evaluation through PMMS techniques. (Song, 2022). The balanced scorecard approach is applied for the continuous development of firms to determine the advantages and disadvantages of firms' practices and develop the key performance indicators.…”

“…Firstly, it enhanced the sustainability measurement tool and developed the current performance measurement, which is based upon the financial key indicator that made a direct impact on the growth of business firm performance. The balanced scorecard method identifies the lack of current performance evaluation systems, generates the requirement for a suitable design approach for measuring the sustainability factors, and evaluates selected pulses processing firms in India (Song, 2022). The sustainability performance evaluation system has achieved the goal and objectives of pulses firms are critical performance indicator assessment and developed the economic value added to provide the sustainability measurement tool and techniques in pulses firms.…”

“…The balanced scorecard is applied as an analytical hierarchy process to perform the comprehensive performance evaluation of pulse processing firms and is widely implemented in the supply chain, improve the organization's responsibility mechanisms, and improve employee awareness participation processes to generate enhanced output. (Song, 2022). The balanced card methods are highly recommended for continuous development and generate advantages through better communication and developed integration with the different functional areas.…”

Performance Management Framework for Circular Economy Strategies

“…Performance Management. Over the last two decades, there has been an increasing focus on the research of performance management systems as instruments for effective strategy implementation (Liu, 2022;Song, 2022;Zhou et al, 2022;Owais, 2021). Performance management is defined as "a system that generates performance information through strategic planning and performance management routines and that connects this information to decision venues, where, ideally, the information influences a range of possible decisions" (Moynihan, 2008;p.…”