Application Maintenance Offshoring Using HCI Based Framework and Simple Multi Attribute Rating Technique (SMART)
Hanif Ur Rahman,
Asaad Alzayed,
Muhammad Ismail Mohmand
et al.
Abstract:Over the last two decades, the rapid expansion of the Internet has prompted a growing number of enterprises to deploy their work globally. Companies are increasingly reliant on software systems, which need ongoing modification, maintenance, and upgrades. The maintenance phase consumes approximately 80% of the total software budget. Therefore, these businesses need to efficiently manage their software maintenance efforts and expenses. Hence, companies have been eagerly looking for offshore outsourcing of these … Show more
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