Aplicación del Modelo de Aceptación Tecnológica en Sistemas de Información de la Administración Pública del Perú

Reyes, Marlene; Castañeda, Pedro

doi:10.15381/rpcs.v3i1.18350

Cited by 5 publications

References 15 publications

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Evaluation of the administrative management model in a municipality in Peru, incorporating the Intelligent Organization Theory

Tarrillo Carrasco,

Becerra Santa Cruz,

Luna Rioja

et al. 2024

F1000Res

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Background This study begins with the analysis of the current management models and their degree of effectiveness in municipal administration. Its aim is to design an administrative management model that enables effective administration in the District Municipality of Nueva Cajamarca, Peru, based on the theory of intelligent organizations. Method The research type employed in this study is diagnostic-propositional, utilizing both deductive and inductive methods, in alignment with a mixed-method approach and a non-experimental nature of the study. Data was collected from three distinct populations, including the 189 municipal employees engaged in administrative roles, who were subjected to a 50-question survey. This survey aimed to assess their perceptions regarding the current management model and its relationship with administrative effectiveness. Additionally, interviews were conducted with three experts to gain deeper insights into the behavior of the variables under investigation. Results Finally, documentary information about the management models currently in use was collected. This facilitated the triangulation of data collection, processing, analysis, and inferences from three sources of information. The results reveal a positive, direct, and significant correlation between the management model and administrative effectiveness. It becomes evident that the current management model is deficient, resulting in a low level of administrative effectiveness. Conclusion The management model based on the theory of intelligent organizations was validated using a rubric by experts in effective management. The main pillars of this model include transformational leadership, structural change, and cultural change.

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Evaluation of the administrative management model in a municipality in Peru, incorporating the Intelligent Organization Theory

Tarrillo Carrasco,

Becerra Santa Cruz,

Luna Rioja

et al. 2024

F1000Res

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Factors Influencing the Adoption of E-Government Services: A Study among University Students

Méndez-Rivera,

Patiño-Toro,

Valencia-Arias

et al. 2023

Economies

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The digitization of government services meets the expectations of the younger population, who are accustomed to widespread ICT use. It offers transparency, speed, efficiency, and trust, supported by international organizations. This research aims to identify the factors that influence the adoption of e-government services among university students affiliated with the District Mayor’s Office of Science, Technology, and Innovation in Medellín. The study involved surveying a sample of 403 students to examine their intention to adopt e-government services using structural equation modeling. The results highlight the significant impact of perceived usefulness on attitude towards use and, subsequently, on the intention to use e-government. Notably, subjective norm has the least influence on intent to use. The study also underscores the potential of mobile e-government as a promising option, considering the widespread access to smartphones in emerging economies. Cultural factors, usability, data privacy, lack of trust in governments, and entrenched mentalities emerge as barriers to e-government implementation. In conclusion, the findings shed light on the challenges posed by inadequate infrastructure, digital literacy gaps, resistance to change, and cultural factors that impede e-government adoption. Non-adoption would result in technological setbacks, negative indicators, and inefficiencies. Moreover, recognizing the pivotal role of university students in promoting e-government tools among their peers and relatives, this study emphasizes the importance of their involvement.

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Modelo de aceptación de la intención de uso del Sistema de Gestión Documental

Huamán

2022

YACHAQ

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El Sistema de Gestión Documental con Firma Digital viene siendo impulsado por el estado peruano como política del gobierno digital a fin de mejorar la gestión administrativa del estado peruano. En este artículo se presenta el modelo de aceptación de la intención de uso del Sistema de Gestión Documental con firma digital, para ello se consideró el Modelo de Aceptación Tecnológica (TAM), el cual es respaldado por la literatura en su eficacia y su aplicación a diversas tecnologías. El principal objetivo de esta investigación es aplicar el Modelo TAM en la intención de uso del Sistema de Gestión Documental con Firma Digital en la administración pública para una realidad peruana. Se aplicó un cuestionario de 32 item a una muestra de 171 usuarios del Sistema de Gestión Documental del Instituto Peruano de Deporte. Los resultados y conclusiones de la presente investigación ofrecen alternativas para los gestores de la administración pública que pueden permitir mejorar la toma de decisiones y a los docentes e investigadores del ámbito académico profundizar los temas de esta línea de investigación.

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Aplicación del Modelo de Aceptación Tecnológica en Sistemas de Información de la Administración Pública del Perú

Cited by 5 publications

References 15 publications

Evaluation of the administrative management model in a municipality in Peru, incorporating the Intelligent Organization Theory

Evaluation of the administrative management model in a municipality in Peru, incorporating the Intelligent Organization Theory

Factors Influencing the Adoption of E-Government Services: A Study among University Students

Modelo de aceptación de la intención de uso del Sistema de Gestión Documental

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