Aplicação Da Escala Servqual No Serviço Uber: Avaliação Da Qualidade Percebida Pelos Usuários Da Região Metropolina De João Pessoa – Pb

Santos, Allisson Silva dos; Chaves, Reginaldo Elias; Gama, Thiago Gomes; Marques, Vamberto Cavalcanti; Carrazzoni, Rebeca Sá do Nascimento

doi:10.46898/rfb.9786558893509.18

Pesquisas Em Temas De Ciências Sociais Aplicadas - Volume 5 2022

DOI: 10.46898/rfb.9786558893509.18

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Aplicação Da Escala Servqual No Serviço Uber: Avaliação Da Qualidade Percebida Pelos Usuários Da Região Metropolina De João Pessoa – Pb

Allisson Silva dos Santos¹,

Reginaldo Elias Chaves²,

Thiago Gomes Gama³

et al.

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Aplicação Da Escala Servqual No Serviço Uber: Avaliação Da Qualidade Percebida Pelos Usuários Da Região Metropolina De João Pessoa – Pb

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