AntiGroupWare and Second Messenger

Norton, Michael I.; DiMicco, Joan Morris; Caneel, Ron; Ariely, Dan

doi:10.1023/b:bttj.0000047586.77595.87

Cited by 7 publications

(3 citation statements)

References 18 publications

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“…In particular, it suggests that it is possible for more reticent members to utilize the tangible entry points (i.e. the physical objects and the pop-up menus) to make a contribution without feeling under pressure to have to speak more -especially given that under-participators tend not to increase their level of verbal contribution in small group meetings when provided with various kinds of support, such as awareness visualizations showing who is contributing over time (Norton, Di Micco, Caneel & Ariely, 2004). The more vocal participants also used the tangible entry points to invite the underparticipators to take turns in the physical design task.…”

Section: Discussionmentioning

confidence: 99%

Equal Opportunities: Do Shareable Interfaces Promote More Group Participation Than Single User Displays?

Rogers

Lim

Hazlewood

et al. 2009

Human–Computer Interaction

101

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Yvonne Rogers is a cognitive scientist with interests in the human aspects of ubiquitous computing, the design of external representations and the critique of theory in HCI; she is a professor in the Department of Computing at The Open University, UK.Youn-kyung Lim is a design researcher with interests in understanding the nature of design practice, bringing experience-centered approaches into design of novel technologies, and connecting theory and practice; she is an assistant professor in the Department of Industrial Design at KAIST, South Korea.William R. Hazlewood is a computer scientist with interests in the implementation, use, and evaluation of ambient information devices; he is a PhD student in the School of Informatics at Indiana University, Bloomington, USA.Paul Marshall is a cognitive scientist with interests in the design and evaluation of novel technologies and representations for working and learning; he is a postdoctoral research fellow in the Department of Computing at The Open University, UK. Shareable Interfaces -3 - ABSTRACTComputers designed for single use are often appropriated sub-optimally when used by small co-located groups working together. Our research investigates whether shareable interfaces-that are designed for more than one user to interact with-can facilitate more equitable participation in co-located group settings compared with single user displays. We present a conceptual framework that characterizes Shared Information Spaces (SISs) in terms of how they constrain and invite participation using different entry points. An experiment was conducted that compared three different SISs: a physical-digital set up (least constrained), a multi-touch tabletop (medium) and a laptop display (most constrained). Statistical analyses showed there to be little difference in participation levels between the three conditions other than a predictable lack of equity of control over the interface in the laptop condition. However, detailed qualitative analyses revealed more equitable participation took place in the physical-digital condition in terms of verbal utterances over time. Those who spoke the least contributed most to the physical design task. The findings are discussed in relation to the conceptual framework and, more generally, in terms of how to select, design and combine different display technologies to support collaborative activities.Shareable Interfaces -4 - CONTENTS

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Section: Discussionmentioning

confidence: 99%

Equal Opportunities: Do Shareable Interfaces Promote More Group Participation Than Single User Displays?

Rogers

Lim

Hazlewood

et al. 2009

Human–Computer Interaction

101

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show abstract

“…Social scientists have carefully studied how groups of people make decisions and the role of social context in that process. Unfortunately, what they have found is that socially mediated decision making has some serious problems, including group polarization, groupthink, and several other types of irrational behaviors that consistently undermine group decision making [8]- [10], [12]. To improve group function, one needs to be able to monitor social communication and provide realtime intervention.…”

Section: A Socially Aware Systemsmentioning

confidence: 99%

“…9. Often, people do not realize how much they are talking and can benefit from reminders to participate more or less in conversations [12], [60].…”

Section: Meeting Mediatormentioning

confidence: 99%

Sensible Organizations: Technology and Methodology for Automatically Measuring Organizational Behavior

Olguı́n

Waber

Kim

et al. 2009

IEEE Trans. Syst., Man, Cybern. B

346

179

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We present the design, implementation, and deployment of a wearable computing platform for measuring and analyzing human behavior in organizational settings. We propose the use of wearable electronic badges capable of automatically measuring the amount of face-to-face interaction, conversational time, physical proximity to other people, and physical activity levels in order to capture individual and collective patterns of behavior. Our goal is to be able to understand how patterns of behavior shape individuals and organizations. By using on-body sensors in large groups of people for extended periods of time in naturalistic settings, we have been able to identify, measure, and quantify social interactions, group behavior, and organizational dynamics. We deployed this wearable computing platform in a group of 22 employees working in a real organization over a period of one month. Using these automatic measurements, we were able to predict employees' self-assessments of job satisfaction and their own perceptions of group interaction quality by combining data collected with our platform and e-mail communication data. In particular, the total amount of communication was predictive of both of these assessments, and betweenness in the social network exhibited a high negative correlation with group interaction satisfaction. We also found that physical proximity and e-mail exchange had a negative correlation of r = -0.55 (p 0.01), which has far-reaching implications for past and future research on social networks.

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People are experience goods: Improving online dating with virtual dates

Frost

Chance²,

Norton³

et al. 2008

Journal of Interactive Marketing

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We suggest that online dating frequently fails to meet user expectations because people, unlike many commodities available for purchase online, are experience goods: Daters wish to screen potential romantic partners by experiential attributes (such as sense of humor or rapport), but online dating Web sites force them to screen by searchable attributes (such as income or religion). We demonstrate that people spend too much time searching for options online for too little payoff in offline dates (Study 1), in part because users desire information about experiential attributes, but online dating Web sites contain primarily searchable attributes (Study 2). Finally, we introduce and beta test the Virtual Date, offering potential dating partners the opportunity to acquire experiential information by exploring a virtual environment in interactions analogous to real first dates (such as going to a museum), an online intervention that led to greater liking after offline meetings (Study 3).

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AntiGroupWare and Second Messenger

Cited by 7 publications

References 18 publications

Equal Opportunities: Do Shareable Interfaces Promote More Group Participation Than Single User Displays?

Equal Opportunities: Do Shareable Interfaces Promote More Group Participation Than Single User Displays?

Sensible Organizations: Technology and Methodology for Automatically Measuring Organizational Behavior

People are experience goods: Improving online dating with virtual dates

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