Population health management (PHM) is an essential health infrastructure that relies on collaborative data and interprofessional co-production to manage patients with long term conditions. PHM for patients with chronic urinary tract infections (UTIs) and lower urinary tract symptoms is the anchor for a holistic approach to bladder health. The COVID-19 pandemic has hastened the use of digital health technology including telehealth to manage patients diagnosed with chronic illnesses. The aim of this clinical practice review was to identify the key successes of telehealth when caring for a population diagnosed with a chronic UTI during the COVID-19 pandemic. We searched PubMed and CINHAL Plus for publications dated between December 2019 and April 2022. We gathered key data on PHM and UTIs from several countries around the world, including the countries that had a healthcare system driven by PHM for long term chronic illnesses. PHM is recognized as an integrative, holistic and data driven approach to managing patients with a chronic UTI. Although there are many advantages of an integrated evidence-based approach for managing patients with chronic UTI, there are also the challenges of interprofessional theories that become a barrier to providing a consistent collaborative care. The available literature on telehealth, PHM and chronic UTIs has evidenced the successful outcomes during the COVID-19 pandemic. It is certain that PHM for patients with chronic UTIs is a sustainable and cost-efficient program that will streamline care provision now and in the future.