“…The challenge is to align an understanding of the requirements of competitiveness with those that represent long-term sustainability (Garetti and Taisch, 2012). All the aspects of social sustainability in manufacturing, such as work-life balance, physical and psychological wellbeing of the workers, ageing, and diversity, need to be considered (Eijnatten, 2000;Taghavi, Barletta and Berlin, 2015) alongside the desired production outcomes, in order to achieve system solutions that make the best of people and technologies (Bettoni et al, 2014). The development of an appropriate performance measurement system, identifying the key dimensions and objectives to be measured and designing the measures themselves, is therefore of paramount importance (Arena et al, 2009;Winroth, Almström and Andersson, 2012;Bengo et al, 2016).…”