Antecedents of phubbing: from technological and psychological perspectives

Abstract

Purpose The purpose of this study is to identify the factors responsible for phubbing (PHU) from technological and psychological aspects. Design/methodology/approach From the literature review, some hypotheses have been formulated and a conceptual model has been developed. The model has been validated and the hypotheses have been tested by a statistical approach using a survey with involvement of 302 useable responses. The responses have been quantified and thereafter detailed statistical analysis has been adopted to verify the conceptual model and the hypotheses. Findings Smartphone addiction (SPA) is the principle component that is responsible for PHU, which is also the goal of the study. Research limitations/implications The study highlights that unless SPA behavior of individuals is reduced; it is not possible to control PHU behavior. For restricting SPA, self-control of the users of smartphone is necessary. Besides, imposition of appropriate rules and regulations can check the menace of SPA that in turn would control PHU. Practical implications Practitioners are to arrange to reduce SPA of people. The users are to be made known regarding the dark sides of SPA responsible for PHU. Besides, practitioners should conduct awareness programs to keep the users apprised regarding menace of SPA and PHU. Practitioners should arrange to execute consistently regulatory restrictions to control SPA. This would also be able to control individuals to exhibit PHU behavior. Social implications PHU inhibits quality of interpersonal communication. It lowers the esteem and exhibits negative relationship satisfaction among the interacting parties. PHU creates ostracism. Identification of factors responsible for PHU would help to provide a solution to check PHU. Originality/value Not much research on this issue is known to have taken place. In this regard, this attempt should be deemed to be a novel attempt.

Effects of Social Media Use on Psychological Well-Being: A Mediated Model

“…However, a significant and negative effect of social media use on psychological well-being through smartphone addiction and through social isolation was also found. Hence, this study provides evidence that could shed light on the contradictory contributions in the literature suggesting both positive (e.g., Chen and Li, 2017;Twenge and Campbell, 2019;Roberts and David, 2020) and negative (e.g., Chotpitayasunondh and Douglas, 2016;Jiao et al, 2017;Choi and Noh, 2019;Chatterjee, 2020) effects of social media use on psychological well-being. This study concludes that the overall impact is positive, despite some degree of negative indirect impact.…”

“…Smartphone addiction has been found to be a determinant of phubbing (Kim et al, 2018). Other recent studies have also evidenced the association between smartphones and phubbing (Chotpitayasunondh and Douglas, 2016;Guazzini et al, 2019;Tonacci et al, 2019;Chatterjee, 2020). Vallespín et al (2017) argued that phubbing behavior has a negative influence on psychological well-being and satisfaction.…”

“…Consequently, there are increased concerns regarding the possible negative impacts associated with social media usage addiction (Swar and Hameed, 2017 ; Kircaburun et al, 2020 ), particularly on psychological well-being (Chotpitayasunondh and Douglas, 2016 ; Jiao et al, 2017 ; Choi and Noh, 2019 ; Chatterjee, 2020 ). Smartphones sometimes distract their users from relationships and social interaction (Chotpitayasunondh and Douglas, 2016 ; Li et al, 2020a ), and several authors have stressed that the excessive use of social media may lead to smartphone addiction (Swar and Hameed, 2017 ; Leong et al, 2019 ), primarily because of the fear of missing out (Reer et al, 2019 ; Roberts and David, 2020 ).…”

“…Smartphones sometimes distract their users from relationships and social interaction (Chotpitayasunondh and Douglas, 2016 ; Li et al, 2020a ), and several authors have stressed that the excessive use of social media may lead to smartphone addiction (Swar and Hameed, 2017 ; Leong et al, 2019 ), primarily because of the fear of missing out (Reer et al, 2019 ; Roberts and David, 2020 ). Social media usage has been associated with anxiety, loneliness, and depression (Dhir et al, 2018 ; Reer et al, 2019 ), social isolation (Van Den Eijnden et al, 2016 ; Whaite et al, 2018 ), and “phubbing,” which refers to the extent to which an individual uses, or is distracted by, their smartphone during face-to-face communication with others (Chotpitayasunondh and Douglas, 2016 ; Jiao et al, 2017 ; Choi and Noh, 2019 ; Chatterjee, 2020 ).…”

“…However, extant literature has so far presented only partial models of associations that, although statistically acceptable and contributing to the understanding of the scope of social networks, do not provide as comprehensive a vision of the phenomenon as that proposed within this paper. Furthermore, the contradictory views, suggesting both negative (e.g., Chotpitayasunondh and Douglas, 2016 ; Van Den Eijnden et al, 2016 ; Jiao et al, 2017 ; Whaite et al, 2018 ; Choi and Noh, 2019 ; Chatterjee, 2020 ) and positive impacts (Carlson et al, 2016 ; Chen and Li, 2017 ; Twenge and Campbell, 2019 ) of social media on psychological well-being, have not been adequately explored.…”