Abstract:The development of modern information and communication technologies enabled banks to rely on mobile banking as an important distribution channel in their businesses. Given that investments in the development of mobile banking systems are extremely high, knowledge of which factors affect the intentions of individuals to use mobile banking services can be of great importance. For this purpose, empirical research was conducted and 313 respondents were surveyed in the territory of Sumadija, Central Serbia. The co… Show more
“…The researches that inspired this paper were conducted by Gholami et al ( 2010 ), Kim et al ( 2010 ), Venkatesh et al ( 2012 ), Thomas et al ( 2013 ), Martins et al ( 2014 ), Oliveira et al ( 2016 ), Tahrini et al ( 2016 ), Cao and Niu ( 2019 ), Savić and Pešterac ( 2019 ), Sivathanu ( 2019 ), Gunawan et al ( 2019 ), Patil et al ( 2020 ) and Tusyanah et al ( 2021 ). All of them have in common the use of the UTAUT model for explanation the adoption of electronic payments in the developing countries, i.e.…”
This study applies The Unified Theory of Acceptance and Use of Technology (UTAUT) to explain the acceptance of electronic payment systems in Serbia. We used extended model that incorporates several external variables, such as perceived security, trust, privacy, convertibility and financial costs, along with basic UTAUT predictors. The sample comprised of 457 respondents. We applied structural equation modelling to develop the model and draw conclusions. The results showed that performance expectancy, perceived security, trust and social influence had strong positive effects on behavioral intention. Conversely, we found behavioral intention, convertibility and financial costs to be significant drivers of user behavior. We consider the inclusion of convertibility in the model and proving its significance to be the main practical implications of our research, and also suggest to be considered as a factor in models designed for countries with low purchasing power of national currency.
Supplementary information
The online version contains supplementary material available at 10.1007/s10258-022-00210-5.
“…The researches that inspired this paper were conducted by Gholami et al ( 2010 ), Kim et al ( 2010 ), Venkatesh et al ( 2012 ), Thomas et al ( 2013 ), Martins et al ( 2014 ), Oliveira et al ( 2016 ), Tahrini et al ( 2016 ), Cao and Niu ( 2019 ), Savić and Pešterac ( 2019 ), Sivathanu ( 2019 ), Gunawan et al ( 2019 ), Patil et al ( 2020 ) and Tusyanah et al ( 2021 ). All of them have in common the use of the UTAUT model for explanation the adoption of electronic payments in the developing countries, i.e.…”
This study applies The Unified Theory of Acceptance and Use of Technology (UTAUT) to explain the acceptance of electronic payment systems in Serbia. We used extended model that incorporates several external variables, such as perceived security, trust, privacy, convertibility and financial costs, along with basic UTAUT predictors. The sample comprised of 457 respondents. We applied structural equation modelling to develop the model and draw conclusions. The results showed that performance expectancy, perceived security, trust and social influence had strong positive effects on behavioral intention. Conversely, we found behavioral intention, convertibility and financial costs to be significant drivers of user behavior. We consider the inclusion of convertibility in the model and proving its significance to be the main practical implications of our research, and also suggest to be considered as a factor in models designed for countries with low purchasing power of national currency.
Supplementary information
The online version contains supplementary material available at 10.1007/s10258-022-00210-5.
“…Current studies proved that the UTAUT framework is useful for understanding the acceptance of numerous technologies. For example, it had been used to identify the critical antecedents of the intention to use Bitcoin in Indonesia (Gunawan and Novendra, 2017), cryptocurrency usage in Spain (Arias-Oliva et al , 2019) and mobile banking services in India and Jordan (Kishore and Sequeira, 2016; Savić and Pešterac, 2019). Other studies of new technology that use the UTAUT2 model retained all of the original variables in UTAUT (Arenas-Gaitán et al , 2015; Arias-Oliva et al , 2019; Kraljic and Pestek, 2016).…”
Purpose
The purpose of this study is to empirically examine the factors influencing consumer behavioral intention (BI) to use cryptocurrency as a medium of transaction. Constructs from the unified theory of acceptance and use of technology model and an added variable, perceived risk (PR), are examined to predict BI. Age and gender as moderators are retained in this model.
Design/methodology/approach
An online survey was used to gather the respondents’ responses on a five-point Likert scale. G * Power was used to calculate the required minimum sample size. A non-probability sampling technique was used to gather data from the 290 respondents based in Malaysia. The final data set was analyzed using the statistical package for the social sciences and SmartPLS software using structural equation modeling.
Findings
The results show that three of the five proposed factors (performance expectancy, effort expectancy and facilitating condition) are significant predictors of BI to adopt cryptocurrency as a medium of transaction. Interestingly, PR is not a significant predictor even though prior research studies showed otherwise. Likewise, the relationship between BI and social influence became significant only when age is added as a moderator.
Practical implications
Malaysians are still wary of cryptocurrency, even though global tech firms such as Amazon and Microsoft are already accepting Bitcoin as a payment method. This study aims to provide relevant authorities and businesses (i.e. central bank, retail merchants and cryptocurrency exchangers) insights toward understanding the factors consumers focus on if they were to use cryptocurrency as a medium of transaction.
Originality/value
Most cryptocurrency research are done in developed countries (i.e. USA, UK and EU) perspective. This research addresses the lack of quantitative literature on significant factors influencing BI to use cryptocurrency in developing country context while taking a PR, age and gender into consideration.
“…The first two decades of the 21 st century have been highly challenging for the banking sector. These challenges primarily refer to the digitalization of banking operations and implementation of Internet and mobile banking concepts (Savić and Pešterac, 2019). However, after the global financial crisis, the taxation of banks has also become an important issue, since a number of banks have been bailed out with taxpayers' money.…”
Efektivna poreska stopa (EPS) je jedna od najčešće korišćenih mera opterećenja porezom na dobitak. Iako se uobičajeno računa na godišnjem nivou, u poslednjoj deceniji koncept dugoročnih EPS postaje popularan. Ciljevi rada jesu poređenje godišnjih i dugoročnih EPS u bankama u Srbiji i poređenje uticaja determinanti EPS u kratkom i dugom roku. Rezultati istraživanja pokazuju da su godišnje i dugoročne EPS u bankama u Srbiji relativno niske. Iako propisana stopa poreza na dobitak iznosi 15%, najveći broj opservacija ima EPS niže od 5%. Značajan procenat opservacija ima godišnje EPS od 0%. Istraživanje je pokazalo da veće banke imaju statistički značajno više godišnje EPS. Međutim, u slučaju dugoročnih EPS, taj nalaz nije statistički značajan. Rezultati istraživanja mogu biti korisni menadžmentu banaka prilikom planiranja poreza na dobitak i poređenja poreskog opterećenja sa prosekom delatnosti, i nacionalnim poreskim vlastima prilikom reformisanja sistema oporezivanja banaka.
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