Antecedents of Destination Image in Natural Protected Area: The Moderating Role of Perceived Value

Chin, Ying-Sin; Mohamad, Abang Azlan; Lo, May‐Chiun; Ibrahim, Wan Hashim Wan; Ha, Shiaw-Tong

doi:10.30892/gtg.32405-561

Cited by 8 publications

(5 citation statements)

References 9 publications

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“…According to Chan et al (2022), researchers agreed on destination image as the set of impressions, ideas, expectations, and emotional thoughts of an individual toward a place. It has been tested in many tourism destinations in the past, and it is proven that destination image is imperative for these destinations (Chin et al, 2020;Jin et al, 2020). Therefore, the destination image is considered a vital factor in various conceptual frameworks in elucidating tourists' decision-making process (Viet et al, 2020).…”

Section: Destination Imagementioning

confidence: 99%

Investigating the effect of destination image on revisit intention through tourist satisfaction in Laguna Redang Island Resort, Terengganu

Rosli¹,

Zainuddin²,

Yusliza³

et al. 2023

Int. j. adv. appl. sci.

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Tourism is a prominent and rapidly expanding sector that plays a pivotal role in driving global economic development. Extensive scholarly literature exists on the influence of destination image on tourists' future behavior, with a particular focus on coastal tourism destinations. However, there remains a scarcity of studies examining this research topic within the context of Malaysia. Consequently, this paper aims to address this gap by investigating the relationship between the destination image of Laguna Redang Island Resort, one of the most renowned resorts situated on Redang Island, Terengganu, and tourist satisfaction and revisitation intentions. To achieve this objective, a cross-sectional quantitative survey was conducted, gathering 361 valid responses from both local and international tourists who were residing at Laguna Redang. The collected data were subsequently analyzed using Smart PLS. The study's findings regarding the impact of the destination image are thoroughly discussed, alongside practical implications that pertain to destination management organizations. Significantly, this study contributes both theoretically and empirically to the body of knowledge surrounding destination image, enhancing our comprehension of its influence on revisitation intentions. Furthermore, it assists in guiding the management activities of Laguna Redang Island Resort, aiding in the reconstruction of the resort's image as a secure and desirable destination for all types of travelers.

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Section: Destination Imagementioning

confidence: 99%

Investigating the effect of destination image on revisit intention through tourist satisfaction in Laguna Redang Island Resort, Terengganu

Rosli¹,

Zainuddin²,

Yusliza³

et al. 2023

Int. j. adv. appl. sci.

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“…Wu (2013) investigated the moderating effect of PV on the relationship between service quality and customer satisfaction. Chin et al (2020) investigated the moderating role of PV in the tourism industry. Also, Mukherjee et al (2019) explored the moderating effect of PV.…”

Section: H9 Smtpu Significantly Affects Behavioral Intentionsmentioning

confidence: 99%

Technology attachment, e-Attitude, perceived value, and behavioral intentions towards Uber-ridesharing services: the role of hedonic, utilitarian, epistemic, and symbolic value

Hasan

2022

JCMARS

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PurposeThe study aims to empirically test the effects of antecedents on behavioral intentions towards Uber-ridesharing services. The antecedents are perceived value (hedonic, utilitarian, epistemic, and symbolic value), e-Attitude, and technology attachment (smartphone use, Internet use, and e-Involvement). Moreover, the study explores the mediating effect of three-dimensional perceived value (hedonic, utilitarian, and epistemic value) and e-Attitude; and the moderating effect of symbolic value on behavioral intentions towards Uber-ridesharing services.Design/methodology/approachA mixed survey (75% Google Form, 25% face to face) was conducted in Bangladesh to collect data from customers who had previously participated in Uber-ridesharing services, one of the largest ridesharing platforms in Bangladesh. Subsequently, data were analyzed based on the structural equation modeling technique using SmartPLS 3.3.3.FindingsThe study findings revealed that hedonic value, utilitarian value, epistemic value, symbolic value, e-Attitude, smartphone use, internet use, e-Involvement had a direct significant positive impact on behavioral intentions. Also, e-Attitude significantly impacted hedonic, utilitarian, and epistemic value. In addition, Smartphone use, internet use, and e-Involvement significantly influenced e-Attitude. Moreover, the study findings revealed that hedonic, utilitarian, and epistemic value partially mediates between e-Attitude and behavioral intentions; and e-Attitude partially mediates between Smartphone use, Internet use, and e-Involvement and hedonic, utilitarian, and epistemic value and behavioral intentions. Furthermore, the results indicate that epistemic value significantly moderates the relationship between hedonic, utilitarian, and epistemic value and behavioral intentions.Practical implicationsThis study uncovers some insightful findings for ridesharing services providers and managers helping to build customers' positive behavioral intentions towards Uber-ridesharing services. In particular, practitioners can improve cost-efficiency, hedonic and symbolic aspects, availability of rides of Uber-ridesharing services. Moreover, the ridesharing services managers should adopt technology-based service opportunities.Originality/valueThe study enriches sharing economy literature, especially ridesharing services, exploring the direct effect of epistemic value, e-Attitude, smartphone use, Internet use, and e-Involvement on behavioral intentions. Moreover, this study presents smartphone use, Internet use, and e-Involvement as new antecedents of e-Attitude and behavioral intentions. Furthermore, the study explores the mediating effect of hedonic, utilitarian, and epistemic value and e-Attitude; and the moderating effect of symbolic value in Uber-ridesharing service perspective.

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“…Por su parte, el factor 5, entorno natural agradable, comprende las variables escenario natural maravilloso, atracciones naturales y paisajes hermosos y clima agradable. El manejo adecuado de la capacidad de carga, así como la sostenibilidad de estos escenarios naturales modera la imagen del destino turístico (Chin et al, 2020). Además, esta dimensión engloba atributos de suma importancia para los clientes en cuanto a las motivaciones del viaje, pues los principales mercados emisores se desplazan en busca del clima tropical del destino y disfrutan de los paisajes y atracciones que se promocionan en páginas webs, redes sociales y otros medios informativos.…”

Section: Valores Iniciales De Eigenvaluesunclassified

Imagen cognitiva de destinos turísticos. Una aproximación desde el destino turístico Holguín, Cuba

Sánchez

Serrano-Leyva

Cruz

2021

RTend

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El objetivo de este trabajo es evaluar la imagen cognitiva del destino turístico Holguín, ubicado en la costa norte de Cuba. La imagen cognitiva de destinos turísticos, incluye aquellos atributos que un turista conoce o identifica sobre el mismo. A partir de la revisión y contextualización de las categorías cognitivas de la imagen identificadas en la literatura, se diseñó un cuestionario estructurado online compuesto por 30 ítems. El mismo, se aplicó a través de la plataforma SurveyMonkey.com a partir de un muestreo a conveniencia a 143 turistas internacionales que han visitado el destino Holguín con anterioridad. Los resultados del análisis factorial exploratorio muestran que la imagen cognitiva del destino se agrupa en ocho factores, denominados Entretenimiento y cultura, Restaurantes y seguridad, Variedad de sitios y actividades deportivas, Accesibilidad y reputación, Entorno natural agradable, Facilidades para compras, Relación calidad precio y hospitalidad, y Playas hermosas. Se evidenció el carácter multidimensional de la imagen cognitiva, cuya gestión resultan esencial para trazar las estrategias de posicionamiento de los destinos turísticos. Los resultados del estudio se presentan en relación a sus implicaciones teóricas y prácticas para los gestores turísticos.

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Antecedents of Destination Image in Natural Protected Area: The Moderating Role of Perceived Value

Cited by 8 publications

References 9 publications

Investigating the effect of destination image on revisit intention through tourist satisfaction in Laguna Redang Island Resort, Terengganu

Investigating the effect of destination image on revisit intention through tourist satisfaction in Laguna Redang Island Resort, Terengganu

Technology attachment, e-Attitude, perceived value, and behavioral intentions towards Uber-ridesharing services: the role of hedonic, utilitarian, epistemic, and symbolic value

Imagen cognitiva de destinos turísticos. Una aproximación desde el destino turístico Holguín, Cuba

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