Antecedents of citizens’ environmental complaint intention in China: An empirical study based on norm activation model

Zhang, Xiaojie; Liu, Jiao; Zhao, Kai‐Hong

doi:10.1016/j.resconrec.2018.03.003

Cited by 99 publications

(51 citation statements)

References 43 publications

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“…The findings support the conclusion reached in previous studies in the literature that awareness of impact has an influence on ascribed responsibility and on individual norms [4]. For example, the results of the present study are in line with the findings by Han and Hyun [59] and Zhang et al [60] that a person will feel accountable for behaving in an environmentally-friendly way when they are aware of the negative impacts of their actions if they do not behave pro-environmentally. This shows the importance of creating awareness among public about the importance of using energy efficient product.…”

Section: Discussionsupporting

confidence: 93%

Feelings of guilt and pride: Consumer intention to buy LED lights

et al. 2020

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The adoption of energy-efficient lighting systems such as light-emitting diode (LED) lights is an effective strategy to address global warming and climate change. The adoption of LED light usage is largely shaped by consumer behavior. Understanding the factors that influence consumers' awareness of the advantages of using LED lights and consumers' eventual buying behavior is critical to industry players and policy-makers. The objective of this study is to investigate the significant factors that affect consumer intention to use LED lights among Malaysian households. A survey questionnaire of 1,075 potential consumers was employed and the partial least squares technique was applied in data analysis. The results show that consumer awareness creates responsibility and influences consumers' personal norms and attitudes, and their ultimate intention to buy LED lights. Feelings of guilt about contributing to air pollution and an awareness of the advantages of using LED lights both activate individual personal norms and attitudes, and influence the intention to buy LED lights. Awareness of the advantages of using LED lights, and of the negative consequences of not using them, prompts consumers to have feelings of guilt. The findings point to the importance of creating awareness among consumers.

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Section: Discussionsupporting

confidence: 93%

Feelings of guilt and pride: Consumer intention to buy LED lights

et al. 2020

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“…This study adopts an empirically tested mediator model, in which both awareness of consequences and ascription of responsibility influence personal norms [74]. Research results from Zhang et al [75] supported this model by examining the antecedents of Chinese citizens' environmental complaint intentions. Theoretically, when people realized that there could be positive consequences on natural resources and the environment if they send out environmental information, such as knowledge, reminders, and warnings, they felt that they had the moral obligation to do so.…”

Section: Altruistic Motivationsmentioning

confidence: 93%

“…To ensure the content validity and appropriateness of the instruments, all the measurement items were adapted from previous literature and modified specifically to fit the research scenario of environmental information sharing on social media. In particular, three items of EN were adapted from Park et al [79] and Ku et al [80], three items of SP were borrowed from Goffman [66] and Gan [36], three items of SO were taken from Park et al [79] and Chen et al [81], three items of AC were adapted from Zhang et al [75], three items of AR were borrowed from Zhao et al [21] and De Groot and Steg [73], three items of AT were adopted from Ajzen [40] and Zhao et al [21], three items of SN were borrowed from Ajzen [40] and Chen et al [81], three items of PN were taken from De Groot and Steg [73] and Zhang et al [75], and three items of BI and three items of AB were adopted from Ajzen [40]. A five-point Likert scale ranging from "1" (strongly disagree) to "5" (strongly agree) was used to measure all the items.…”

Section: Measurement Instrumentsmentioning

confidence: 99%

An Investigation of the Influencing Factors of Chinese WeChat Users’ Environmental Information-Sharing Behavior Based on an Integrated Model of UGT, NAM, and TPB

Chen

2020

Sustainability

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Sustainable development is a common challenge for all. Under this background, how to promote public participation in environmental communication has become an important topic. The purpose of this study is to understand the motivating mechanism behind Chinese WeChat users’ environmental information-sharing behavior by taking China’s unique social and cultural background into account. A comprehensive theoretical model for this study is constructed based on the uses and gratification theory, the norm activation model, and the theory of planned behavior. Through an online survey, data were collected from 526 participants to test the research model. The research results show that Chinese WeChat users’ environmental information-sharing behavior is motivated by both egoistic factors (self-presentation, information seeking, and socializing) and altruistic factors (awareness of consequences and ascription of responsibility). During the behavioral decision-making process, these motivating factors impact people’s actual sharing behavior via their attitudes toward the behavior, subjective norms, personal norms, and behavioral intention in various patterns. The findings are discussed from an interdisciplinary perspective of media usage, prosocial behavior, and behavioral psychology. This article not only proposes a new conceptual framework to explain social media users’ behavior of sharing environmental information but also provides important theoretical and practical implications regarding motivating public participation in environmental communication on social media.

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“…According to the norm activation model, personal norms are considered as the crucial construct which drive the feelings or emotional state of personal moral responsibility to behave in a specific manner [44]. The NAM is considered a useful model to study altruistic behavior and has been mostly used to examine pro-environmental behavior such as energy preservation activities [45][46][47] and sustainable environmental grievance attitude [48,49].…”

Section: Norm Activation Model (Nam)mentioning

confidence: 99%

Determining the Influencing Factors of Biogas Technology Adoption Intention in Pakistan: The Moderating Role of Social Media

Wang

Ali

Akbar

et al. 2020

IJERPH

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Environmental degradation and rapid climate change have forced researchers and practitioners to find sustainable practices to save the world. Increasing energy demand is not only consuming scarce natural resources, but also damaging the climate and overall ecosystem. In this regard, biogas technology is beneficial in two ways—by meeting the energy demand and saving natural resources. Pakistan is an agricultural country and has a high potential for producing energy through biogas technology. Therefore, this study aims to find farmers’ intentions of adopting biogas technology in Pakistan by employing the extended norm activation model. Furthermore, the moderating role of social media was explored. Purposive sampling was used to collect data from farmers and results were extracted by using Partial least square structural equation modelling software. The results suggest that awareness of consequences, ascription of responsibility, environmental concern and perceived consumer effectiveness positively and significantly influence personal norms of the farmers. Consequently, personal norms affect farmers’ intentions of adopting biogas technology in Pakistan. The moderating role of social media was also confirmed by the results. This study considers the notable insights of biogas technology adoption in Pakistan. Finally, the limitations of the study and suggestions for future research are discussed.

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Antecedents of citizens’ environmental complaint intention in China: An empirical study based on norm activation model

Cited by 99 publications

References 43 publications

Feelings of guilt and pride: Consumer intention to buy LED lights

Feelings of guilt and pride: Consumer intention to buy LED lights

An Investigation of the Influencing Factors of Chinese WeChat Users’ Environmental Information-Sharing Behavior Based on an Integrated Model of UGT, NAM, and TPB

Determining the Influencing Factors of Biogas Technology Adoption Intention in Pakistan: The Moderating Role of Social Media

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