Antecedents and consequences of collective empathy in software development project teams

Akgün, Ali E.; Keskin, Halit; Cebecioglu, A. Yavuz; Dogan, Derya

doi:10.1016/j.im.2014.11.004

Cited by 35 publications

(15 citation statements)

References 93 publications

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“…This is likely when the welfare of others promotes one's own welfare and when the self and others share a common relationship in a social group (Hornstein, 1978;Roberge & van Dick, 2010). These conditions for empathy are probable in high-functioning work teams, and have the potential to favourably impact diversity beliefs, along with other positive outcomes, including cohesiveness and conflict management (see Akgün, Keskin, Cebecioglu, & Dogan, 2015).…”

Section: Theoretical Support For Dissimilarity-attractionmentioning

confidence: 99%

Examining Reactions to Workplace Diversity: The Role of Dissimilarity–Attraction in Teams

Schaffer

2018

Can J Adm Sci

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This paper examines existing theory for understanding diversity in teams and offers propositions consistent with a unique dissimilarity–attraction framework. Prior relational demography research is examined and collective findings are used to purport this new direction for the field. Given current organizational and societal norms that emphasize a shift to a more proactive approach to diversity and inclusion, dissimilarity itself is suggested to signal positive cues for social identification and initial attraction among team members. The analyses may offer new approaches for framing hypotheses in relational demography research. Practical implications for management hinge on the notion that an understanding of these processes can have real and substantial impacts on team dynamics and associated competitive advantage. Copyright © 2018 ASAC. Published by John Wiley & Sons, Ltd.

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Section: Theoretical Support For Dissimilarity-attractionmentioning

confidence: 99%

Examining Reactions to Workplace Diversity: The Role of Dissimilarity–Attraction in Teams

Schaffer

2018

Can J Adm Sci

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“…, finding that matching by skill level and task demand are main contributing factors of success. Additionally, as in the team study cited [ 6 ], the efficacy of pair-programming also relies on good social interaction, as shown in [ 14 ]. The influence of subjective factors on collaboration implies the value of and requirement for developing objective measurement of social compliance, as enabled by physiological measurements.…”

Section: Introductionmentioning

confidence: 99%

“…The subjective quality of the collaboration is important. For example, in a self-report based study of N = 122 software projects from 29 companies, [ 6 ] found that intra-team social empathy predicted project success. Social empathy was moderated by the existence of group norms.…”

Section: Introductionmentioning

confidence: 99%

Cognitive Collaboration Found in Cardiac Physiology: Study in Classroom Environment

et al. 2016

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It is known that periods of intense social interaction result in shared patterns in collaborators’ physiological signals. However, applied quantitative research on collaboration is hindered due to scarcity of objective metrics of teamwork effectiveness. Indeed, especially in the domain of productive, ecologically-valid activity such as programming, there is a lack of evidence for the most effective, affordable and reliable measures of collaboration quality. In this study we investigate synchrony in physiological signals between collaborating computer science students performing pair-programming exercises in a class room environment. We recorded electrocardiography over the course of a 60 minute programming session, using lightweight physiological sensors. We employ correlation of heart-rate variability features to study social psychophysiological compliance of the collaborating students. We found evident physiological compliance in collaborating dyads’ heart-rate variability signals. Furthermore, dyads’ self-reported workload was associated with the physiological compliance. Our results show viability of a novel approach to field measurement using lightweight devices in an uncontrolled environment, and suggest that self-reported collaboration quality can be assessed via physiological signals.

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“…We suggest that collective gratitude positively drives team learning through social bonds. Social bonds leverage reliable relationship (Akgun et al, 2015) and increase employee voice (Hu & Kaplan, 2014), that foster team learning (Carmeli et al, 2009). Collective gratitude also enhances team learning by leveraging team members' appreciation.…”

Section: Relationship With Team Learningmentioning

confidence: 99%

Collective Gratitude: Positive Organizational Scholarship Perspective

Müceldili¹,

Erdil²,

Akgün³

et al. 2015

IBR

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This research examines collective gratitude, and makes three contributions to management literature. The first contribution is theoretical. The concept of gratitude is a vital emotion or a virtue for daily life in organizations. However, the collective effect of gratitude among employees in work place is interestingly missing in the organizational behavior literature. The second contribution is that we examine the collective gratitude in aspect of positive organizational scholarship. In this conceptual article we propose that contextual performance, team learning and high quality connection is enhanced by cultivating collective gratitude. The third contribution is of conceptual nature: provide a novel framework for future research.

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Antecedents and consequences of collective empathy in software development project teams

Cited by 35 publications

References 93 publications

Examining Reactions to Workplace Diversity: The Role of Dissimilarity–Attraction in Teams

Examining Reactions to Workplace Diversity: The Role of Dissimilarity–Attraction in Teams

Cognitive Collaboration Found in Cardiac Physiology: Study in Classroom Environment

Collective Gratitude: Positive Organizational Scholarship Perspective

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