Analyzing User Satisfaction with the DANA E-Wallet Using the E-Service Quality, CSI, and Kano Methods

Kamila, Muthia; Hamzah, Muhammad Luthfi; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah

doi:10.1109/iccsc62074.2024.10616684

2024 International Conference on Circuit, Systems and Communication (ICCSC) 2024

DOI: 10.1109/iccsc62074.2024.10616684

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Analyzing User Satisfaction with the DANA E-Wallet Using the E-Service Quality, CSI, and Kano Methods

Muthia Kamila,

Muhammad Luthfi Hamzah,

Tengku Khairil Ahsyar

et al.

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Analyzing User Satisfaction with the DANA E-Wallet Using the E-Service Quality, CSI, and Kano Methods

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References 30 publications

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