Analyzing the importance of critical success factors for the adoption of advanced manufacturing technologies

Abstract

The adoption of new technologies is the most important phase for integrating new technologies into the traditional processes of an organization. This study aims to assess the importance of critical success factors by developing a critical success factor framework, relationship, and subfactors that influence the adoption of advanced manufacturing technologies (AMTs) in small- and medium-sized enterprises (SMEs). The framework was developed based on previous studies that were grouped into five critical success factors, namely, strategy, organization, top management, environment, and technology. We then applied structural equation modeling (SEM). A total of 212 samples were gathered and grouped. The results indicate that strategy is the most important critical success factor, followed by organization, top management, technology, and environment.

Digital transformation for cold chain management in freight forwarding industry

“…Software automation can replace manual labor and be used to monitor the process in real-time and more accurately. 17,18…”

Adoption of Digital Business Solutions: Designing and Monitoring Critical Success Factors

“…Over time, CSFs are used for more and more other application purposes related to the activities of economic subjects [6][7][8][9][10], e.g., in the process of strategic planning and analysis, to identify opportunities and threats to business, to measure people's productivity, as a tool used from the top management of organizations to achieve high efficiency [11][12][13][14][15][16][17] or in project management (incl. projects for the adoption of business applications, e.g., ERP systems [2,3,14,18,19], CRM systems [20][21][22], projects for digitalization and adoption of advanced manufacturing technologies [23][24][25][26][27][28][29], etc.). As a rule, CSFs are associated with various areas of the company's activity, such as technology, production, marketing, sales, management, and staff training.…”

Implementation of Advanced Technologies: A Meta-synthesis of the Manufacturing Industry

“…It leads to customer satisfaction and inspires confidence in the eyes of customers. Hence, executive management or top management is seen as one of the critical factors because they have a huge responsibility to commit to the well-guided implementation of AMT (Sukathong et al 2021;Kumar et al 2018). Executive management's commitment to the implementation of AMT is considered to be critical because the implementation takes part at various and different levels of any given organisation.…”

“…There are various aspects related to the implementation of AMT, such as organizational culture, competitive advantage, supplier or distributor development, integration of departments, and, most importantly, training provided to the workforce. Employee training is considered to be critical because it allows employees to get upskilled to effectively and efficiently make use of the new technologies in order to improve the organisation's operating system driven by advanced technologically-based practices (Sukathong et al 2021). Additionally, from a study conducted by (Kumar and Gurtu 2021), "Top management commitment" and training of employees were amongst the highest-ranked factors when it comes to the successful implementation of AMTs.…”

“…Lack of or limited knowledge about the implementation of the latest technologicallybased practices among employees leaves an important negative impact. That is the reason the training and participation of employees to master the latest AMTs is considered to be a major and critical factor (Sukathong et al 2021).…”