Analyzing the analytics: data privacy concerns

Petrescu, Maria; Krishen, Anjala S.

doi:10.1057/s41270-018-0034-x

Cited by 30 publications

(24 citation statements)

References 18 publications

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“…The general lack of collection of location data limits inclusion to around 5% of Tweets, for example (Morstattter et al 2013); and this level varies over time. For example, recent revelations about how extensively Facebook has been sharing user information (Petrescu & Krishen, 2018) influences privacy concerns and may lead to a temporary or long-term decline in how users are willing to share information such as location.…”

Section: A Unified Ecological Framework For Studying Effects Of Digitmentioning

confidence: 99%

A unified ecological framework for studying effects of digital places on well-being

Shankardass

Robertson

Shaughnessy

et al. 2019

Social Science & Medicine

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Section: A Unified Ecological Framework For Studying Effects Of Digitmentioning

confidence: 99%

A unified ecological framework for studying effects of digital places on well-being

Shankardass

Robertson

Shaughnessy

et al. 2019

Social Science & Medicine

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show abstract

“…As explained in the procedural justice literature, privacy policy and notices are key procedures that reflect a firm's initiative to protect consumer privacy (Culnan and Armstrong, 1999). The shortcomings of privacy notices can lead to consumer concerns over privacy as well as a detrimental effect on trust (Bandara et al, 2020a;Petrescu and Krishen, 2018). Hence, providing clear and understandable terms of how consumer information is collected and used, is a primary responsibility that highlights the importance of providing notice and obtaining informed consent.…”

Section: Corporate Privacy Responsibilitymentioning

confidence: 99%

“…Especially, stringent regulations are required to maintain a trusting information exchange environment, and to empower consumers to manage their privacy. However, the adequacy, ability, and availability of regulations proportionate to the advances in the market are questionable (Petrescu and Krishen, 2018). Some scholars argue that consumers' overall privacy would decline over time, as maintaining their privacy would be costly to consumers (Kannan, 2017).…”

Section: Practical Implicationsmentioning

confidence: 99%

Managing consumer privacy concerns and defensive behaviours in the digital marketplace

Bandara

Fernando

Akter

2020

EJM

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Purpose The purpose of this study is to examine privacy issues in the e-commerce context from a power-responsibility equilibrium theory (PRE) perspective. Design/methodology/approach The data was collected using an online survey (n = 335) from online shopping consumers. This study used partial least squares-structural equation modelling and fuzzy-set qualitative comparative analysis (fsQCA) techniques to empirically examine the proposed relationships. Findings A lack of corporate privacy responsibility and regulatory protection can deprive consumers of privacy empowerment and damage consumer trust to trigger privacy concerns and subsequent defensive responses. Also, the fsQCA revealed five causal configurations to explain high consumer defensive behaviours. Research limitations/implications This study identifies the importance of PRE theory in the privacy context. Consumer privacy concerns, privacy empowerment and trust are established as strong mediators between corporate/regulatory privacy protection efforts and consumer backlash. The application of fsQCA verified that consumer privacy behaviour can be better explained by different configurations of the same causal antecedents. Practical implications The findings highlight the importance of increasing trust and privacy empowerment as mechanisms to manage privacy concerns and consumer backlash through responsible organisational and regulatory privacy protections. The importance of balancing power and responsibility dynamics for maintaining a healthy information exchange environment is identified. Originality/value This study extends the PRE framework of privacy to include corporate privacy responsibility, privacy empowerment and trust. This is one of the first studies to explore both antecedents and outcomes of privacy empowerment. Also, the application of complexity theory and fsQCA to explain consumers’ defensive responses is novel to the literature.

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“…Privacy risk is currently a specific research problem in the digital environment. Therefore, this type of risk in the media sector requires specific procedures, strictly technical as well as social and ethical (Petrescu and Krishen, 2018). A proper approach to privacy risk management also requires specific analytical activities.…”

Section: Literature Reviewmentioning

confidence: 99%

Risk Profile of Polish Enterprises in the Media Sector Listed on the Warsaw Stock Exchange

Bąk¹

2020

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Risk management currently determines the probability of survival and development of enterprises. The main aim of this article is to attempt to map the risk profile of Polish companies in the media sector listed on the Warsaw Stock Exchange (WSE) based on the categorization of risk factors identified by them. Empirical research was carried out on a sample of 15 companies listed on this Stock Exchange. The goal of empirical research was achieved through triangulation of research methods and techniques. The main method used in the research procedure was content analysis of source documents of the examined group of enterprises, mainly: annual reports (financial statements, management board reports), capital adequacy reports and other information published mandatory by WSE listed entities. The logical classification method and the comparative method in the closed comparison variant were also used. The main research findings indicate that the risk profile of the enterprises studied shows characteristics specific to the media sector that they represent.

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Analyzing the analytics: data privacy concerns

Cited by 30 publications

References 18 publications

A unified ecological framework for studying effects of digital places on well-being

A unified ecological framework for studying effects of digital places on well-being

Managing consumer privacy concerns and defensive behaviours in the digital marketplace

Risk Profile of Polish Enterprises in the Media Sector Listed on the Warsaw Stock Exchange

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