Analyzing public opinion on COVID-19 through different perspectives and stages

Abstract

In recent months, COVID-19 has become a global pandemic and had a huge impact on the world. People under different conditions have very different attitudes toward the epidemic. Due to the real-time and large-scale nature of social media, we can continuously obtain a massive amount of public opinion information related to the epidemic from social media. In particular, researchers may ask questions such as "how is the public reacting to COVID-19 in China during different stages of the pandemic?", "what factors affect the public opinion orientation in China?", and so on. To answer such questions, we analyze the pandemic related public opinion information on Weibo, China's largest social media platform. Specifically, we have first collected a large amount of COVID-19-related public opinion microblogs. We then use a sentiment classifier to recognize and analyze different groups of users' opinions. In the collected sentiment orientated microblogs, we try to track the public opinion through different stages of the COVID-19 pandemic. Furthermore, we analyze more key factors that might have an impact on the public opinion of COVID-19 (e.g., users in different provinces or users with different education levels). Empirical results show that the public opinions vary along with the key factors of COVID-19. Furthermore, we analyze the public attitudes on different public-concerning topics, such as staying at home and quarantine. In summary, we uncover interesting patterns of users and events as an insight into the world through the lens of a major crisis.

Characterizing Chinese online public opinions towards the COVID-19 recovery policy

“…Saleh et al (2021) studied the public's perception of social distancing on Twitter and concludes that Twitter users generally supported social distancing. Gao et al (2021) analysed COVID-19-related public opinion information on Weibo to uncover the patterns of users and events through the lens of a major crisis.…”