“…This technique was first developed in 1978 by Charnes, Cooper, and Rhodes, and has been widely used in the health care sector, including analyses of addiction treatment facilities (Corredoira, Chilingerian, & Kimberly, 2011), community-based youth service organizations (Yeh, White, & Ozcan, 1997), mental health organizations (Brandeau, Sainfort, & Pierskalla, 2004), agencies on aging (Ozcan & Cotter, 1994), community mental health centers (Tyler, Ozcan, & Wogen, 1995), and ambulatory surgery centers (Iyengar & Ozcan, 2009). This technique was first developed in 1978 by Charnes, Cooper, and Rhodes, and has been widely used in the health care sector, including analyses of addiction treatment facilities (Corredoira, Chilingerian, & Kimberly, 2011), community-based youth service organizations (Yeh, White, & Ozcan, 1997), mental health organizations (Brandeau, Sainfort, & Pierskalla, 2004), agencies on aging (Ozcan & Cotter, 1994), community mental health centers (Tyler, Ozcan, & Wogen, 1995), and ambulatory surgery centers (Iyengar & Ozcan, 2009).…”