“…However, in the ad context, music is used to engage the attention and retention of the consumer towards ad music, towards the ad and towards the brand (Huron, 1989; Lantos and Craton, 2012). - Retail music comes with a physical experience (Allan, 2008; Jain and Bagdare, 2011; Turley and Milliman, 2000) that has a short-term effect on consumers, whereas music in ad provides a long-lasting impression (Graakjaer, 2014). Specific ad music is a unique and permanent identification of a brand; however, retail music is merely a temporary stimulation of the experience for a consumer.
- Retail music enhances the consumer experience; however, ad music captures the mind of the consumers for the very first time and finds and creates a space for particular product or service in his/her mind, thus creating a perceived differential value that would be served with that particular offering.
- Retailers play international, national, regional and popular songs to attract consumers while advertisers use existing, customise and new music to attract consumers.
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