Analyzing e-governance assessment initiatives

Alarabiat, Ayman; Soares, Delfina; Ferreira, L.A.F.M.; Sá-Soares, Filipe de

doi:10.1145/3209281.3209309

Cited by 9 publications

(7 citation statements)

References 8 publications

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“…For TOOP, this would mean that an IA helps in a better understanding and anticipation of potential changes in day-to-day government processes once the OOP is implemented. The development of an IA for the OOP as an information system means that it is a technical impact assessment [3] as well as a policy impact assessment, which means that policy goals are inherently tied to, and shaped by, the information systems they are channeled through.…”

Section: The Use Of Impact Assessments (Ia) For Technology and Policymentioning

confidence: 99%

“…Another expected benefit of the OOP is user satisfaction [24]. While this benefits businesses as well, it is considered especially important for public services, since it is a strong determinant of the use of a service as well as for trust in public administration [3].…”

Section: Government Efficiencymentioning

confidence: 99%

“…Secondary benefits that we have identified include increased mobility of end-users as a result of non-discrimination and general improved services across borders 3 . Furthermore, a secondary effect of the OOP that is likely to occur is increased or improved collaboration between governmental bodies and institutions, also the ones who are not directly linked to the first OOP projects or practices.…”

Section: Secondary Benefits and Unforeseen (Negative) Consequencesmentioning

confidence: 99%

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Measuring the Impact of the Once Only Principle for Businesses Across Borders

Timan

Veenstra

Karanikolova

2021

The Once-Only Principle

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The Once-Only Principle (OOP) holds that public administrations ideally collect data from citizens and businesses only once to share this information, within regulatory limits, with other administrative bodies and across Member States. The aim of the OOP is to simplify interaction with public services and contribute to administrative burden reduction. To demonstrate the cross-border application of the OOP for businesses, the Large Scale Pilot European project ‘The Once Only Principle Project (TOOP)’ develops pilots and identifies benefits and challenges as well as (potential) impacts of the adoption of this principle. In this chapter, we explore an Impact Assessment framework for measuring the impact of the OOP on cross-border services for businesses and subsequently validate this framework with members from the TOOP project. During stakeholder sessions organized for this purpose, we find that the OOP potentially has a high impact on government, e.g. by enabling fraud reduction, yet little is known about the impact of the OOP on businesses, and in particular on its cross-border impact. The expected benefits of the OOP likely emerge on the longer term, making identification of short-term impacts challenging. Nonetheless, based on our findings, we recommend to develop and implement methods and tools to measure the impact on the long-term to increase sustainability of the OOP.

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Section: The Use Of Impact Assessments (Ia) For Technology and Policymentioning

confidence: 99%

Section: Government Efficiencymentioning

confidence: 99%

Section: Secondary Benefits and Unforeseen (Negative) Consequencesmentioning

confidence: 99%

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Measuring the Impact of the Once Only Principle for Businesses Across Borders

Timan

Veenstra

Karanikolova

2021

The Once-Only Principle

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“…Attaining a data-driven public sector is beginning to surface on the agenda of major regional and governmental organizations. According to Alarabiat et al (2018), the 'creation of a data-driven culture in the public sector' pillar is an integral part of the Recommendation of the Council on Digital Government Strategies established by the OECD. Chen (2013) identified that the data-driven e-government paradigm is in its early days with an uncertain direction.…”

Section: Data-driven E-governmentmentioning

confidence: 99%

Data-driven E-Government: Exploring the Socio-Economic Ramifications

Agbozo

Asamoah

2019

JeDEM

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The evident benefits of big data, artificial intelligence and machine learning in society have begun to influence the transition towards a data-driven public sector. Decision-making in the public sector is in an infancy phase of a revolution owing to the inclusion of these new technological innovations. Research has revealed that data-driven e-government policies improve socio-economic development in some nations. Despite the immense opportunities data-driven e-government models have for governments, similar to every system, there are ramifications. This study explores the concept of data-driven e-government as well as investigates the socio-economic implications such an e-government model can have on society. Findings of this exploratory study add insight into a field which is in its early days and still unfocused, as well as making recommendations for policymakers.

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“…International institutions seem to reinforce the importance of this document, for example, in world summits on the Information Society conducted by the United Nations [5]. In fact, The strategy should encompass the multiple and diverse purposes of Digital Governance, such as improve government performance and generating more cost-effective government operations; increase efficiency and effectiveness of electronic public service delivery; mitigate information asymmetry in the society; strengthen government interaction and relationship with several stakeholders; enhance citizens' participation in decision-making process; and promote open, transparent, and accountable government and societies [6]. To achieve these purposes, countries develop national strategies to rigorous address their efforts, considering aspects such as the political, economic, technological, social, cultural, and legal status of the country [7].…”

Section: Introductionmentioning

confidence: 99%

Improving Cape Verde's Digital Governance Strategy Formulation Process

Araujo

Cardoso

Cruz

2021

14th International Conference on Theory and Practice of Electronic Governance

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The Digital Governance Strategy formulation process in Cape Verde, an archipelagic African country with a remarkable EGOV background, was recently carried on in a partnership between the Government Agencies, the Academy, Private Sector Entities, and Civil Society Personalities. The endeavor resulted in a strategic official document, approved in technical and political instances, including the National Committee for the Digital Strategy. As a first step, the initial strategy formulation process has been improved, generating a new one, composed of five delimited stages: Diagnosis and Context Analysis; Definition of the Vision; Definition of Intervention Areas; Definition of the Objectives; and Definition of Structuring Pillars. After a period of six months of teamwork, supported by the Action Research Approach, it resulted in the new Cape Verde strategy for the 2021-2023 period. This paper highlights the characteristics of the improved process, which can benefit other countries due to its consistency, cohesiveness, and reusability potential.

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Analyzing e-governance assessment initiatives

Cited by 9 publications

References 8 publications

Measuring the Impact of the Once Only Principle for Businesses Across Borders

Measuring the Impact of the Once Only Principle for Businesses Across Borders

Data-driven E-Government: Exploring the Socio-Economic Ramifications

Improving Cape Verde's Digital Governance Strategy Formulation Process

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