Analyzing Communication Sequences for Team Training Needs Assessment

Bowers, Clint A.; Jentsch, Florian; Salas, Eduardo; Braun, Curt C.

doi:10.1518/001872098779649265

Cited by 170 publications

(133 citation statements)

References 6 publications

(6 reference statements)

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“…These findings suggest that a close relation exists between interactive group processes and effective threat and error management on the flight deck. A number of recent research studies have begun to explore the role of communication in error management and have focused on the identification of effective communication strategies (Bowers, Jentsch, Salas, & Braun, 1998;Fischer & Orasanu, 1999). However, the results of this study suggest that it is unlikely that any single communication strategy will be found to be most effective in relation to threat and error management, and stress that effective threat and error management involves Note.…”

Section: Predictors Of Threat and Error Managementmentioning

confidence: 99%

Predictors of Threat and Error Management: Identification of Core Nontechnical Skills and Implications for Training Systems Design

Thomas¹

2004

The International Journal of Aviation Psychology

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In normal flight operations, crews are faced with a variety of external threats and commit a range of errors that have the potential to impact negatively on the safety of airline operations. The effective management of these threats and errors therefore forms an essential element of enhancing performance and minimizing risk. Recent research has reinforced the need to examine a range of nontechnical or crew resource management skills that form threat and error countermeasures. This article provides an analysis of the predictors of threat and error management in normal flight operations within the context of a Southeast Asian airline. Through the structured observation of crews' performance during normal flight operations, data were collected in relation to a set of contextual factors and nontechnical skills. Crews' threat and error management actions were then analyzed in relation to these factors, and predictive models of threat and error management at various phases of flight were developed. The results of this study demonstrate the ways in which this type of data analysis can highlight the strengths and weaknesses of operational performance and suggest that this type of performance evaluation can offer individual organizations invaluable information for enhanced training system design through the further development of scenario-based training.For any organization involved in high-risk operations, the adequate performance of personnel is a crucial aspect of maintaining safety. It is now clearly understood that any failures of safety stem not simply from isolated incidences of human error

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Section: Predictors Of Threat and Error Managementmentioning

confidence: 99%

Predictors of Threat and Error Management: Identification of Core Nontechnical Skills and Implications for Training Systems Design

Thomas¹

2004

The International Journal of Aviation Psychology

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“…Utilizing various analysis techniques, aircrew communications research has found that communication sequences differ between effective and ineffective¯ight crews (e.g., Bowers et al, 1998). Thus, information sharing and team communications research could be combined to better explain how team members develop accurate expectations of team behavior.…”

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confidence: 99%

Team mental models in a team knowledge framework: expanding theory and measurement across disciplinary boundaries

2001

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SummaryBecause research on team mental models is still in its formative stages, there is a need for continued conceptual development of the construct and direct empirical support linking team mental models to team outcomes. Researchers in other ®elds have developed concepts that are distinct from, but clearly related to team mental models, including information sharing, transactive memory, group learning, and cognitive consensus. Although these research streams currently exist in parallel with little cross-fertilization, there is much to be gained from integration across disciplinary boundaries. Therefore, the purpose of this paper is to enrich the theoretical understanding of team mental models and to broaden the empirical research base by adopting a cross-disciplinary focus and incorporating related team knowledge domains from other literatures. Based on a synthesis of various literatures, we develop a framework that delineates the relationships among team knowledge constructs.

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“…Team effectiveness is often reflected by the degree in which team members engage in processes for sharing information (Bowers et al 1998), while being engaged within both verbal and non-verbal communication. Poor SA is often associated with 596…”

Section: The Role Of (Situational) Awareness and Information In Team mentioning

confidence: 99%

Providing Information on the Spot: Using Augmented Reality for Situational Awareness in the Security Domain

Lukosch

Datcu

et al. 2015

Comput Supported Coop Work

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Abstract. For operational units in the security domain that work together in teams, it is important to quickly and adequately exchange context-related information to ensure well-working collaboration. Currently, most information exchange is based on oral communication. This paper reports on different scenarios from the security domain in which augmented reality (AR) techniques are used to support such information exchange. The scenarios have been designed with a User Centred Design approach, in order to make the scenarios as realistic as possible. To support these scenarios, an AR system has been developed and evaluated in two rounds. In the first round, the usability and feasibility of the AR support has been evaluated with experts from different operational units in the security domain. The second evaluation round then focussed on the effect of AR on collaboration and situational awareness within the expert teams. With regard to the usability and feasibility of AR, the evaluation shows that the scenarios are well defined and the AR system can successfully support information exchange in teams operating in the security domain. The second evaluation round showed that AR can especially improve the situational awareness of remote colleagues not physically present at a scene.

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Analyzing Communication Sequences for Team Training Needs Assessment

Cited by 170 publications

References 6 publications

Predictors of Threat and Error Management: Identification of Core Nontechnical Skills and Implications for Training Systems Design

Predictors of Threat and Error Management: Identification of Core Nontechnical Skills and Implications for Training Systems Design

Team mental models in a team knowledge framework: expanding theory and measurement across disciplinary boundaries

Providing Information on the Spot: Using Augmented Reality for Situational Awareness in the Security Domain

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