Analytic Ethnography

Lofland, John

doi:10.1177/089124195024001002

Cited by 167 publications

(30 citation statements)

References 21 publications

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“…For the pragmatic reason that we wish to relate our methodological approach to existing methodological viewpoints and techniques, we side with the data collection camp, but only our choice of phenomena to investigate and describe is in serious conflict with the aims and procedures of mainstream analytical ethnography (Lofland, 1995).…”

Section: Methodsmentioning

confidence: 99%

The Communication Bottleneck in Knitwear Design: Analysis and Computing Solutions

Eckert

2001

Computer Supported Cooperative Work (CSCW)

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Abstract. Communication between different members of a design team often poses difficulties. This paper reports on the results of a detailed empirical study of communication in over twenty British, German and Italian knitwear companies. The knitwear design process is shared by the designers, who plan the visual and tactile appearance of the garments, and the technicians, who have to realise the garment on a knitting machine. They comprise a typical but small design team whose members have different backgrounds and expertise. Knitwear design allows a detailed analysis of the causes and effects of communication breakdown. Designers specify their designs inaccurately, incompletely and inconsistently; technicians interpret these specifications according to their previous experience of similar designs, and produce garments very different from the designers' original intentions. Knitwear is inherently difficult to describe, as no simple and complete notation exists; and the relationship between visual appearance and structure and technical properties of knitted fabric is subtle and complex. Designers and technicians have different cognitive approaches and are very different people. At the same time the interaction between designers and technicians is badly managed in many companies. This paper argues that improving the accuracy and reliability of designers' specifications would significantly enhance the design process. It concludes with a description of the architecture of an intelligent automatic design system that generates technically correct designs from the designers' customary notations.

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Section: Methodsmentioning

confidence: 99%

The Communication Bottleneck in Knitwear Design: Analysis and Computing Solutions

Eckert

2001

Computer Supported Cooperative Work (CSCW)

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“…I conducted fifty‐nine in‐depth and ethnographic interviews with five categories of participants: (1) automobile manufacturers; (2) two separate third‐party administrator organizations; (3) California state regulators; (4) Vermont state administrators; and (5) Vermont arbitrators (see Table ) . I identified interviewees through a combination of purposive, niche, and snowball sampling (Lofland )…”

Section: Methodsmentioning

confidence: 99%

How Dispute Resolution System Design Matters: An Organizational Analysis of Dispute Resolution Structures and Consumer Lemon Laws

Talesh¹

2012

Law Soc Rev

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This study demonstrates how the structure of dispute resolution shapes the extent to which managerial and business values influence the meaning and implementation of consumer protection law, and consequently, the extent to which repeat players are advantaged. My analysis draws from, links, and contributes to two literatures that examine the relationship between organizational governance structures and law: neo‐institutional studies of law and organizations and socio‐legal studies of repeat players' advantages in disputing. Specifically, I compare an instance where powerful state consumer protection laws are resolved in private dispute resolution forums funded by automobile manufacturers but operated by independent third‐party organizations (California) with one where consumer disputes are resolved in public alternative dispute resolution processes run and administered by the state (Vermont). Through in‐depth interviews and participant observation in the training programs that dispute resolution arbitrators undergo in each state, I show how different dispute resolution structures operating in California and Vermont give different meanings to substantially similar lemon laws. Although my data do not allow me to establish a causal relationship, they strongly suggest that the form of the dispute resolution structure, and how business and state actors construct the meaning of lemon laws through these structures, have critical implications for the effectiveness of consumer protection laws for consumers.

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“…Interviewees were identified through a combination of purposive, niche, and snowball sampling (Lofland ). T & C Consulting conducted the initial round of interviews during June 2013.…”

Section: Neo‐habermasian Theory: a Framework For Analyzing Online Advmentioning

confidence: 99%

The Role of Emotion in Land Regulation: An Empirical Study of Online Advocacy in Authoritarian Asia

Gillespie¹

2018

Law Soc Rev

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Scholarly interest about online advocacy in authoritarian settings is rapidly growing. With one of Asia's most active social media, Vietnam offers a promising site to investigate how online advocates navigate around state censorship to influence regulatory decisionmaking. Much research about online advocacy focuses on rational discourse, and fails to ask why satire and ridicule can change regulatory outcomes when reasoned debate fails. This article considers two cases studies where online advocates changed regulatory outcomes in Vietnam. It investigates why the regulators were sensitive to moral censure in social media, and responded to appeals for solidarity, but were reluctant to engage in rational public deliberation. These findings reveal insights into how online advocacy can trigger emotional responses in officials that transform the regulatory environment. The article concludes that rather than constituting cognitive missteps, emotions are integral to government regulation in Vietnam.

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Analytic Ethnography

Cited by 167 publications

References 21 publications

The Communication Bottleneck in Knitwear Design: Analysis and Computing Solutions

The Communication Bottleneck in Knitwear Design: Analysis and Computing Solutions

How Dispute Resolution System Design Matters: An Organizational Analysis of Dispute Resolution Structures and Consumer Lemon Laws

The Role of Emotion in Land Regulation: An Empirical Study of Online Advocacy in Authoritarian Asia

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