Analysis on Occupants’ Satisfaction for Safety Performance Assessment in Low Cost Housing

Abstract

Abstract. The delivery performance of the low cost housing is questioned since the occupants are prone towards safety hazards in the housing complex, such as structural instability and falling building fragments. Without defining the occupants' requirements for the development of low cost housing, the prevailing safety factors are hard to be determined. This paper explores the rationale of safety performance assessment in the low cost housing by considering the occupants' participation to achieve a better safety provision during occupancy period. Questionnaire survey was distributed to 380 occupants of the low cost housing in Kuala Lumpur and Selangor, Malaysia. The result shows that 80.8% of the respondents had expressed their dissatisfaction with the safety performance of the lift. By referring to the mode of ranking level, the most significant aspect rated by the respondents is Building Safety Features, with 51.6% respondents. The attained aspects can be fundamental parameters which can be considered in the future development of low cost housing.

Standard of workmanship, crime rate and condition of lift systems influence collective action in low-cost housing

“…Much past research focused on the poor quality of completed high-rise low-cost housing units. Husin et al (2014) reported that in their survey of 380 low-cost residents, the respondents were most concerned about the safety performance of various elements of the house: metal grille; the building structure; roof and plumbing system; tiling works; wall finishes; internal ventilation, etc. In another survey conducted with 510 low-cost residents (though only 35% of the respondents were owner-occupiers), Wahi et al (2018) identified four areas of quality dissatisfaction: house workmanship, plumbing system, house design and material quality.…”