2008
DOI: 10.3141/2042-03
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Analysis of Transit Quality of Service and Employment Accessibility for the Greater Chicago, Illinois, Region

Abstract: A variety of transit decision support tools have been developed in the Chicago, Illinois, metropolitan area in recent years, including the Regional Transportation Asset Management System of the Regional Transit Authority and the Spatial Decision Support System of the Urban Transportation Center at the University of Illinois at Chicago. Although the Chicago metropolitan area has a variety of public transportation services, the quality of service available in an area and the extent to which transit allows area r… Show more

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Cited by 41 publications
(29 citation statements)
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“…The accessibility values used here correspond to the 8am departure time for each census tract. A Chicago-area data resource, the Spatial Decision Support System (SDSS) (Thakuriah, 2008), was used to characterize transit service and pedestrian environments around the reported mode choice locations. The SDSS provided a transit availability factor (TAI) (Minocha et al, 2008) and a pedestrian environment factor (PEF) (Cottrill and Thakuriah, 2010).…”
Section: Approach and Datamentioning
confidence: 99%
See 1 more Smart Citation
“…The accessibility values used here correspond to the 8am departure time for each census tract. A Chicago-area data resource, the Spatial Decision Support System (SDSS) (Thakuriah, 2008), was used to characterize transit service and pedestrian environments around the reported mode choice locations. The SDSS provided a transit availability factor (TAI) (Minocha et al, 2008) and a pedestrian environment factor (PEF) (Cottrill and Thakuriah, 2010).…”
Section: Approach and Datamentioning
confidence: 99%
“…A Chicago-area data resource, the Spatial Decision Support System (SDSS) (Thakuriah, 2008), was used to characterize transit service and pedestrian environments around the reported mode choice locations. The SDSS provided a transit availability factor (TAI) (Minocha et al, 2008) and a pedestrian environment factor (PEF) (Cottrill and Thakuriah, 2010). The TAI computes a composite measure of transit availability by combining frequency, hours of service, and service coverage for the regions Bus and Rail systems.…”
Section: Approach and Datamentioning
confidence: 99%
“…Reports of this nature generally measure the distribution of transit in relation to either residential or employment distribution. For example Minocha et al (2008) developed a ''Transit Availability Index'' made up of frequency, hours of service and service coverage and compared it to a ''Transit Employment Accessibility Index'' calculated using a gravity model of transit travel times and O-D pairs.…”
Section: Research Contextmentioning
confidence: 99%
“…A number or researchers have focused on the relationship between transit service quality and people's accessibility [11]. Hensher et al [1] identified the fact that transit service quality should be evaluated from the perspective of transit users'.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Quality of Calgary transit service: ride comfort (Z 1 ) F1 1 Manners of bus drivers F1 2 Information availability from bus driver F1 3 Safety while riding F1 4 Reliability and flexibility F1 5 Professionalism of fare inspectors in train F1 6 Overall passenger behaviour F1 7 Giving sufficient stop time to board and alight bus/train F1 8 Maintaining arrival schedule at the stop F1 9 Security while riding F1 10 Sufficient parking at park-and-ride locations F1 11 Overall safety of bus and train F1 12 Seat availability while riding train F1 13 Smoothness of riding F1 14 Pleasant experience F1 15 Comfortability of seats F1 16 Inside temperature of bus/train F1 17 Cleanliness of disembarking area of bus/ride Attributes of transit service: reliability and convenience (Z 2 ) F2 1 Helpful and courteous staff F2 2 Schedule delay F2 3 Overall cleanliness F2 4 Not overcrowded F2 5 Service frequency F2 6 Value for money F2 7 Length of travel time F2 8 Route layout F2 9 Convenience of connections and transfers F2 10 Providing customer safety and security F2 11 Providing scheduling and route information F2 12 Convenience of purchasing tickets and passes F2 13 Easy to access vehicles F2 14 The reason for using transit is related to the respondents' perceptions and attitudes towards transit. This hypothesis forms the basis for the investigation presented in this paper.…”
Section: The Survey and Data Setmentioning
confidence: 99%