Abstract:The hotel sector of canton Sucre has deficiencies in its infrastructure, especially in old buildings, the hotels were not built with all the technical standards. Additionally, they have deficiencies in quality standards and in the preventive maintenance of their facilities, which constitutes the greatest difficulties in offering the destination to the national and international market. The purpose of the study was to establish an improvement program to increase the quality of hotel services and positively infl… Show more
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