“…has not conducted many studies on safety and security. While many studies on BRT have compared assessments of safety and security to factors such as reliability, frequency, cleanliness, comfort, and staff courtesy as part of overall quality perception (Mason Jones & Cohen, 2012;Adebola et al, 2014;Amiegbebhor et al, 2018;Ibrahim-Adedeji et al, 2019;Malomo, 2020;Aderinlewo et al, 2020, Paul & McSharry, 2021, there are still gaps in our understanding of how passengers feel about their safety and security when using the services, infrastructures, and vehicles. Perception of safety and security is the feeling of security that riders experience and perceive while they move, irrespective of past challenges or success due to many factors (Joewono & Kubota, 2006).…”