Analysis of the Need for a Halal Tracking System in Indonesia: A Case Study of Fast Food Restaurant

Abstract

Currently, the supply chain sector is developing the halal logistics in supply. As a Muslim-majority country, Indonesia put halal as an important requirement in the use/consumption of goods. However, there is a lack of understanding regarding halal logistics among the public and even companies that produce halal products. To address this, the research conducted with statistical qualitative methode using questionnaires to gauge the public's perception and demand for a system that can trace the halal status of a product from farm to consumer. The study revealed that 77% of respondents of respondents expressed a need for a comprehensive halal tracking system that was able to provide information on the halal of a product from end to end process. In addition, there are12 functional and 7 non-functional requirements, developed use case diagrams, and system user interfaces that are created as a visualitation from the voice of customers that identified from this research.