“…We mention, among others, priority scheduling (see, e.g., [4,8,11,13,15]), weighted fair queueing (WFQ) (see, e.g., [14,17]), random order of service (ROS) (see, e.g., [1,3,10]), and generalized processor sharing (GPS) (see, e.g., [9,12,16]). Strangely enough, only few results have been derived for multi-class First-Come-First-Served (FCFS) systems, i.e., queueing systems in which the customers of different classes are accommodated in one queue and served in their order of arrival, irrespective of the classes they belong to (a recent paper is [5]).…”