Analysis of the Influence of Stakeholder Domination, Engagement, and Organizational Behavior on Project Performance

Abstract

According to the data from the Central Bureau of Statistics, building construction in the Special Capital Region of Jakarta Province belongs to a construction cluster with the highest realization value compared to civil and other construction. All construction stakeholders in Indonesia have expectations for the achievement of cost and time. In the project implementation, however, there are often quite high obstacles caused by the less-than-optimal management of the project stakeholders themselves, resulting in the disruption of project implementation. This study aims to determine how significant the influence of each stakeholder management factor on project performance is. In addition, this study is also expected to assist in making a good and appropriate stakeholder relationship strategy so that the achievement of project performance can be improved. Ninety-six respondents participated in this study and their responses were analyzed using SEM-PLS. The findings of this study revealed that domination and organizational behavior had a significant influence on project performance. Meanwhile, engagement had no significant influence, but if mediated by organizational behavior, it had a significant influence on project performance. This study can be used as a basis for determining the right organization and human resources to handle building projects in the Special Capital Region of Jakarta Province. For further research, these results can be used as a reference in describing how internal stakeholders interact in an effort to improve project performance. Keywords: stakeholders, domination, engagement, organizational behavior, project performance.