Analysis of the ANEEL Consumer Satisfaction Index Through the Application of Item Response Theory

de Souza Mendonça, Anny Key; da Silva, Silvio Aparecido; Bornia, Antonio Cezar; de Andrade, Dalton Francisco

doi:10.1007/978-3-031-47058-5_28

Springer Proceedings in Mathematics &Amp; Statistics

2023

DOI: 10.1007/978-3-031-47058-5_28

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Analysis of the ANEEL Consumer Satisfaction Index Through the Application of Item Response Theory

Anny Key de Souza Mendonça,

Silvio Aparecido da Silva,

Antonio Cezar Bornia

et al.

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Analysis of the ANEEL Consumer Satisfaction Index Through the Application of Item Response Theory

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References 24 publications

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