Analysis of the adoption of customer facing InStore technologies in retail SMEs

Lorente-Martínez, Javier; Navío-Marco, Julio; Rodrigo-Moya, Beatriz

doi:10.1016/j.jretconser.2020.102225

Cited by 51 publications

(38 citation statements)

References 78 publications

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“…If the firm's senior management understands the advantages and usefulness that technologies can offer, they will be willing to help develop the capacity for 3DDT: infrastructure, management capabilities and employees' competence (Fosso et al , 2018; Martins et al , 2019). Other studies have shown that senior management support has a significant impact on a firm's adoption of information technologies (Hsu et al , 2014; Maduku et al , 2016; Ramanathan and Krishnan, 2015; Lorente-Martínez et al , 2020)…”

Section: Discussionmentioning

confidence: 99%

Analysis of the factors influencing adoption of 3D design digital technologies in Colombian firms

Ram-rez

Zapata

2021

JEIM

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PurposeThe purpose of this study is to analyse the factors influencing intention to adopt 3D design digital technologies (3DDTs) by Colombian firms.Design/methodology/approachA conceptual framework was developed using technology-organization-environment (TOE) and technology acceptance model (TAM) theoretical frameworks. From a sample of 138 firms, a structural equation model was analysed with partial least squares (SEM-PLS).FindingsThe study identified that perceived usefulness in the technological dimension; technological competence and top management support in the organizational dimension; and competitive pressures in the environmental dimension, are variables affecting intention to adopt 3DDT. The effects of the mediating variables with respect to intention to adopt the technology are also analysed, such as perceived usefulness on the effect of ease of use; top management support on the effect of technological competence and financial readiness; and competitive pressures on the effect of stakeholder pressure. The model explained 71.1% of the 3DDT intention to adopt.Practical implicationsThe model can be used as a guideline to ensure a positive outcome of the 3DDT adoption in organizations. The results could be useful to understand a technological adoption process for digital transformation.Originality/valueThe proposed model integrates some contributions from the TAM and TOE theories and identifies some novel mediating effects that improve its predictive and explanatory power. Furthermore, this is a pioneering study in empirical research on 3DDT in the context of a developing country, specifically in Colombia. The findings from this study provide a foundation for other studies, as well as constructive insights for digital transformation, due to its infancy in an emerging economy.

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Section: Discussionmentioning

confidence: 99%

Analysis of the factors influencing adoption of 3D design digital technologies in Colombian firms

Ram-rez

Zapata

2021

JEIM

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“…The data were analyzed using several statistical analyzes, namely, descriptive analysis, Chi-square analysis, Pearson correlation analysis and logistic regression analysis. Descriptive analysis was widely used by researchers (Ahmad Tarmizi et al , 2020; Muhamad et al , 2020; Lorente-Martínez et al , 2020; Dincă et al , 2019; Bernhard et al , 2019; Raharja et al , 2019; Agwu, 2018) to analyze the frequency of data to characterize the firmographic profiles of food SMEs and their level of intention to adopt a halal traceability system. Chi-square analysis, which was also used by other studies, to determine the association between firmographic profiles of food SMEs and their intention to adopt a halal traceability system (Kusuma et al , 2020; Nguyen and Luu, 2020; Ali and Yusuf, 2019; Al Buraiki and Khan, 2018; Khan et al , 2017; Ntwoku, 2017; Ali, 2016).…”

Section: Methodsmentioning

confidence: 99%

An investigation of adoption intention of halal traceability system among food SMEs

Kamarulzaman

Muhamad

Nawi

2021

JIMA

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Purpose The incredulity among Muslim consumers due to fake and doubtful halal logos has led to some querying the halal compliance and halal integrity among food small and medium enterprises (SMEs). By using the traceability systems consumers may track and trace the movement of food products available in the market. The purpose of this paper is to investigate factors that influence food SMEs’ intention to adopt a halal traceability system. Design/methodology/approach A structured questionnaire survey was developed and administered to a systematic random sampling of 260 food SMEs. The data were analyzed using descriptive analysis, Chi-square analysis, Pearson correlation analysis and logistic regression analysis. Findings The results revealed a strong correlation between the environmental aspect (EA) and perceived usefulness (PU) of a halal traceability system. Sales turnover, PU, perceived ease of use, technological aspect, organizational aspect and EA are the factors that influenced food SMEs’ intention to adopt a halal traceability system. Research limitations/implications The context of this study is confined to the SMEs in the food industry in Peninsular Malaysia, thereby limiting the generalizability of the findings to other industries. Practical implications This study shows a halal traceability system facilitates food SMEs in enhancing their business and provides tremendous potential to further improve the halal industry in Malaysia. Originality/value The traceability system that is perceived to be easy and useful are the most influential factors toward the adoption of technology among food SMEs. Thus, this study confirms the growing importance of the halal traceability system in the food industry.

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“…Considering the environmental context means to analyze the external reasons that influence decisions regarding the adoption of innovative technology. The research of Lorente-Martínez et al showed that end users' attitudes have a significant impact on the use of customer-facing inStore technology by retail SMEs [36]. Similarly, Au and Kauffman, in their study of mobile payments, revealed that the stakeholders in emerging financial technologies include services consumers, providers, and governmental regulators [37].…”

Section: Environmental Contextmentioning

confidence: 99%

Broadband Mobile Applications’ Adoption by SMEs in Taiwan—A Multi-Perspective Study of Determinants

Chiu

Chen

2022

Applied Sciences

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The purpose of this study is to explore what determinants affect small and medium enterprises regarding the adoption of broadband mobile applications. Today, broadband mobile applications are changing the business landscape rapidly, which presents a vital issue for enterprises to understand and tackle. Both qualitative and quantitative methods were applied in this study in order to analyze the issues enterprises may face with broadband mobile applications. Qualitatively, a preliminary study was conducted based on a review of literature to explore the factors that impact small and medium enterprises. Quantitatively, Structural Equation Modeling and AMOS were deployed to further examine the potential factors. As broadband mobile applications are mostly installed in the personal mobile device and operated by individuals, this study integrated the perspective of internal users along with the Technology-Organization-Environment framework to develop an ITOE research model to provide a more comprehensive view on the determinants and factors. The practicality and feasibility of the ITOE research model were then verified by the study results through the fifteen determinants identified. Based on the findings, implications and future research directions are proposed.

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Analysis of the adoption of customer facing InStore technologies in retail SMEs

Cited by 51 publications

References 78 publications

Analysis of the factors influencing adoption of 3D design digital technologies in Colombian firms

Analysis of the factors influencing adoption of 3D design digital technologies in Colombian firms

An investigation of adoption intention of halal traceability system among food SMEs

Broadband Mobile Applications’ Adoption by SMEs in Taiwan—A Multi-Perspective Study of Determinants

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