“…Decision-making is basically a process of choosing one option based on the alternatives available (Robbins & Coulter, 2014, p. 188). Empirically, most of the past related studies conducted overseas were focusing on NDM (Bonaceto et al, 2005;Corver & Grote, 2016;Furuta et al, 2009). Other than that, there was research done towards decision-making and planning among the Air Traffic Control Specialists as well as the related cognitive processes which include learning, memory and situation awareness (D'Arcy & Rocco, 2001).…”