Analysis of Start-Up Digital Mental Health Platforms for Enterprise: Opportunities for Enhancing Communication between Managers and Employees

Abstract

The COVID-19 pandemic has resulted in employees being exposed to transformational stressors from within and outside the organization. This has created an opportunity for employee mental health solutions. Indeed, there has been a rapid growth in start-ups offering clinical mental health services via a digital health platform. These platforms servicing enterprise employee mental health needs have not been evaluated with respect to their ability to enhance management communication. Hence, the aims of the present study are to explore communication and service attributes across a sample of five operational leading commercial start-up platforms for mental service delivery to employees. We have observed that all platform models focused on providing on-demand mental health consultation services. Existing platforms fail to adequately support management communication for mental health solutions across 80% of platforms reviewed. We recommend that industry start-ups should understand the need for management engagement with digital mental health platforms. Digital mental health platform solutions in the workplace are ideally supported by valuing leadership communication. A culture around mental health will create sustainability in digital mental health solutions for an organization.

Global google trends for construction demonstrate low search volume index for stress, mental and suicide

“…Numerous studies have alluded to the fact that there has been a global prevalence of persistent stress across various industries due to previous COVID lockdowns [ 8 ]. Whether global COVID internet search fatigue has influenced and maintained a reduced SVI related to mental and stress searches in construction remains unknown [ 13 ].…”

“…In the future it would be interesting to explore if media fatigue with COVID can account for the reduced SVI in the industry and business category for construction mental. On the other hand, we have shown previously increased Google searches for resilience in industrial and business categories and a reduced interest in wellness [ 8 ] during COVID. This may suggest that mental well-being interest is addressed by paying more attention to increasing industrial resilience.…”

“…This may suggest that mental well-being interest is addressed by paying more attention to increasing industrial resilience. For example, it could be assumed that a more resilient industry sector may be less likely to be stressed, suffer mental illness, or have increased suicide risk [ 8 ].…”

“…With more projects there is also a recognized increase in stress that can affect cognitive attention, worker accidents and potential for worsening of mental health [ 1 ]. Stress in workers, if recognized and acted upon by managers allows for resilience and self-mitigation of factors contributing to workplace mental health decline [ 8 ]. Interestingly, it remains unknown whether there has been interest in Google searching for information regarding stress or mental problems in the construction industry.…”

A Narrative Review of Commercial Platforms Offering Tracking of Heart Rate Variability in Corporate Employees to Detect and Manage Stress

“…This makes longitudinal tracking problematic, where both time of day, duration of recording and age of the participant can have variable results on HRV independent of COVID status [76,77]. There are many factors that can affect sustainability of stress-management systems implemented as part of a wellness program for an enterprise [78]. From the perspective of our study, firstly, the sustainability of a stress-monitoring platform solution is questioned when the type of stress being measured has variable meanings.…”