Analysis of Public Transportation Competitiveness Based on Potential Passenger Travel Intentions: Case Study in Shanghai, China

Abstract

The primary goal of this paper is to identify the influence factors of public transportation (PT) competitiveness as related to potential passengers through an analysis of travel intentions. The logistic regression model is utilized to analyze PT travel intentions of people who commute daily by car in Shanghai, China. Through comparing the service quality of PT and of car from five aspects (i.e., comfort, timeliness, reliability, economics, and safety), the significant influence factors are identified. The results reveal that the difference in service quality between PT travel and car travel is insignificant for safety and convenience, while comfort, reliability, and economics matter most to the willingness to travel via PT. In addition, increasing the cost of car travel and improving the service quality of PT are both helpful in attracting car users to switch travel mode and enhancing PT competitiveness. The findings and suggestions will provide support to decisions in PT development policy making.

Perception of Public Transport Quality of Service among Regular Private Vehicle Users in Madrid, Spain

“…The ample bibliography addressing perceived quality in PT highlights the huge interest in the importance of customers' opinions in the evaluation of service performance. However, there are fewer studies that address the point of view of non-users in analyzing PT service quality (6)(7)(8)(9). Abenoza et al analyzed data provided by the Swedish Public Transport Barometer, which asked both current users and non-users (or rarely users) of PT about how satisfied they were with the service being provided according to certain service attributes (6).…”

“…The latter survey covered the following topics: the reasons for not using transit, the perceptions of non-users about safety and comfort while using transit, and their concerns about driver attitude, amenities, commute characteristics, and service reliability. Li et al surveyed commuters who drive to work (car users) to assess which factors had the most bearing on their willingness to travel by PT ( 8 ). They explained that PT comfort, reliability, and economics played a significant role in attracting PV users over to PT, whereas timeliness and freedom were not significant.…”

“…Segmentation based on sociodemographic characteristics (e.g., geographical area of residence, income, occupation, standard of education, gender, age, etc.) is the most widely used procedure, although it is also interesting to set the differences based on mobility patterns ( 19 ), frequency of using PT ( 8 , 22 ), or attitudes toward PT ( 23 , 24 ).…”

“…Jen et al pointed out that satisfaction is the connection between service quality, loyalty and behavioral intentions ( 3 ), adding that this relationship can be effective for both the regular customer and the potential customer, although the behavior of car users is more difficult to change ( 2 ). Generally, these studies concentrate on evaluating the satisfaction levels of PT users; less research exists looking at the perception of non-PT users ( 6 – 9 ). Understanding the satisfaction of regular PV users is of great interest if we are to comprehend their needs and preferences with regard to PT to convince them to make the modal switch.…”

Spatiotemporal Analysis of Competition Between Subways and Taxis Based on Multi-Source Data

“…In this study, diminishing external driving force reduced the appeal of taxis, such as by increasing the taxi fares based on the associated external cost of road congestion, energy consumption, and environmental pollution. According to the previous study, the internal driving force also has a strong influence on passengers' decision, such as by improving the subway service level for the present and optimizing the planning of subway stations and lines for the future [20]. Next, we discuss how to tackle subway competitiveness according to various competition situations of each station pair.…”