Analysis of Psychosocial Risks at Work: A Study on the Reality of Fast-Food Chain Employees

Abstract

Research shows that there is great difficulty in studying psychosocial risks in the fast-food sector. Furthermore, research dealing with the application of the Work and Illness Risk Inventory (ITRA) in this sector is scarce in Brazil. Therefore, this article aims to evaluate the perception that workers have about their work context, its demands, as well as the experiences and physical, psychological and social problems caused by the activity. Therefore, the ITRA was applied to a franchised unit in this food sector located in the state of Rio de Janeiro. The results showed that severe averages are related to pain, physical effort, repetitive movements and stress at work. Therefore, an ergonomic analysis of work can contribute to the process of transforming the situations analyzed and the risks highlighted, as well as to the creation of a space for listening, verbalizations and deeper observations about the activity.