2016
DOI: 10.1051/matecconf/20165802003
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Analysis of Balance Scorecards Model Performance and Perspective Strategy Synergized by SEM

Abstract: The performance assessment analysis after the economic crisis by using Balanced Scorecard (BSC) method becomes a powerful and effective tool and can provide an integrated view of the performance of an organization. This strategy led to the Indonesian economy being stretched positively after the economic crisis. Taking effective decisions is not spared from combining four BSC perspectives and strategies that focus on a system with different behavior or steps. This paper combines two methods of BSC with structur… Show more

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Cited by 6 publications
(3 citation statements)
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References 38 publications
(30 reference statements)
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“…Cycle time, quality efficiency, productivity, and after-sales support are mechanisms for evaluating measures. Waluyo et al (2015) also reported some measures of the internal business process of the BSC approach like innovation process, operational process, after-sale service process, ease of payment process, satisfying market segment through product or service, a high-level taste of art worker, fast response on art technology. However, based on different literature sources, this paper applied 10 items such as service cycle duration, distribution reach, new product/ service, number of training hours, identification of customer needs, comprehensive innovation process, operation process, post-sales service, satisfy customer needs, and process delivery as the key measures to present the managerial perceptions on the internal business perspective of commercial banks of Nepal.…”
Section: Review Of Literaturementioning
confidence: 99%
“…Cycle time, quality efficiency, productivity, and after-sales support are mechanisms for evaluating measures. Waluyo et al (2015) also reported some measures of the internal business process of the BSC approach like innovation process, operational process, after-sale service process, ease of payment process, satisfying market segment through product or service, a high-level taste of art worker, fast response on art technology. However, based on different literature sources, this paper applied 10 items such as service cycle duration, distribution reach, new product/ service, number of training hours, identification of customer needs, comprehensive innovation process, operation process, post-sales service, satisfy customer needs, and process delivery as the key measures to present the managerial perceptions on the internal business perspective of commercial banks of Nepal.…”
Section: Review Of Literaturementioning
confidence: 99%
“…Akuntabilitas tadalah tkejelasan dari fungsi, struktur, sistem, pelaksanaan, dan pertanggung jawaban sehingga perusahaan dapat dikelola secara efektif. Oleh sebab itu perusahaan mesti dikelola secara benar, terukur, serta sesuai dengan kepentingan perusahaan dengan tetap mempertimbangkan kepentingan dari stakeholder (Waluyo et al, 2019).…”
Section: Pendahuluanunclassified
“…Occupational health and safety is one aspect of labor protection by applying technology controlling all aspects that potentially endanger the workers. Also, occupational health and safety can be expected to create high comfort work safety (Waluyo, Huda, Soetjipto, Sumiati, & Handoyo, 2016).…”
Section: Introductionmentioning
confidence: 99%