Analysis Factors Affect Turnover Intention Taxi Driver of PT. Citra Perdana Kendedes Malang

Abstract

Turnover intention is defined as the intention or desire to leave an employee from his current job voluntarily to get a job elsewhere. It is needs to be the center of attention because of the height of it will induce turnover workers so that can disrupt company productivity. PT Citra Perdana Kendedes Malang is on of many the transportation service company. This study aims to identify and analyze the factors that influence the turnover intention of taxi driver of PT Citra Perdana Kendedes Malang. In this research the total population is taxi driver of PT Citra Perdana Kendedes Malang amount of 275 people with as many sample 70 people. Techniques sampling of this research is purposive sampling. Techniques of data analysis this research is used confirmatory factor analysis (CFA). Based on research result can be known that the factor of job stress, job satisfaction, leadership style, work environment, individual characteristic, organizational commitment, and compensation were comfirmed to have a significant effect on turnover intention of taxi driver. Job satisfaction, leadership style, and compensation have the biggest influence to turnover intention. Whereas organizational commitment has the lowest turnover intention.