Analysis and Evaluation of Different Approaches to Determine Quality Costs

Abstract

Quality cost considerations have long been an issue in the literature of quality management. The debate about the meaning and manner of collection of quality costs continues to this day. To make such a process more efficient and meaningful, it is first necessary to identify the quality of accumulated cost. The aim of this paper is to explain and demonstrate a number of quality cost evaluation methods. Also an analysis is made herein of certain options that can be used to calculate the cost of quality and what steps should be taken to ensure that reliable quality costing is achieved. Only the conceptual frameworks of quality management models are presented in this work.