Analysing change in an Accident and Emergency Department: organisational routines as ongoing and emergent sociomaterial accomplishments

Crump, Norman; Latham, Yvonne

doi:10.1111/j.1468-005x.2012.00277.x

Cited by 3 publications

(1 citation statement)

References 19 publications

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“…While professional knowing has been seen as individual and person-centred (Fenwick, 2012), our approach moves to a conceptualisation rooted in globally-distributed, shared knowledge practices and a dynamic notion of knowledge work. It builds on studies of knowledge work among other groups, for example in health services (Crump & Latham, 2012) and in creative industries (Guile, 2010) and among software developers (Nerland & Jensen, 2010).…”

Section: Literature: Professional Learning Knowledge and Technologymentioning

confidence: 99%

Knowledge, Technology and the Professional Learning of Localisers

Malcolm¹,

Plowman

2014

P&P

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A study of the software localisation industry examines learning in digital society by describing localisers' knowledge practices. The shortcomings of standard models of professional learning that assume shared goals, codified knowledge and workers' co-location are considered, along with the problem of learning in distributed and technologically mediated work contexts. The paper uses Knorr Cetina's concept of macro-epistemics to highlight the need for theoretical development in relation to two questions: i) How do ways of organising localisers' work constitute opportunities and constraints for shared knowledge practices? ii) How does technology disrupt macro-epistemic potential and personal learning trajectories?

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Section: Literature: Professional Learning Knowledge and Technologymentioning

confidence: 99%

Knowledge, Technology and the Professional Learning of Localisers

Malcolm¹,

Plowman

2014

P&P

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Technology‐push, market‐demand and the missing safety‐pull: a case study of American Airlines Flight 587

Fraher¹

2015

New Technol Work Employ

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Through a critical case study of the crash of American Airlines Flight 587, this paper draws upon ‘the Social Shaping of Technology’ (SST) approach to offer a reconceptualisation of the technology‐push and market‐demand model for High‐Reliably Organisations (HROs), providing support for a third factor, called here a ‘safety‐pull’. A safety‐pull is defined as organisationally supported reflexivity in which technology innovators and frontline operators collaborate to consider the potential implications of adopting new technologies in HROs and the complex ways this change may impact human operators' work performance, often in risky and unanticipated ways. In contrast to accidents occurring solely as the result of individual operator error, analysing the safety‐pull provides a way to tease out the wide range of factors that can contribute to HRO failures and offers a new SST perspective through which to examine high‐risk operations.

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‘Howzat’—how do artefacts without matter, matter? The case of decision review systems in professional cricket

McLoughlin¹,

Dawson

2017

New Technol Work Employ

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It has been argued that the social and material worlds are increasingly entangled as they become mediated by and experienced through virtual representations of live events. Virtual decision review systems in professional sport provide an albeit unusual case study example of such developments where virtual (re‐)representations of events are increasingly used in match play to inform adjudicator decisions concerning ‘what really happened’. This has prompted an ongoing debate in many sports over both the accuracy and appropriateness of these technologies for representing events which are often fast moving and difficult to judge with the human eye. We explore these issues using a sociomaterial practice lens and indicate the broader relevance of the case for basing judgements and decisions on virtual views of reality.

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Analysing change in an Accident and Emergency Department: organisational routines as ongoing and emergent sociomaterial accomplishments

Cited by 3 publications

References 19 publications

Knowledge, Technology and the Professional Learning of Localisers

Knowledge, Technology and the Professional Learning of Localisers

Technology‐push, market‐demand and the missing safety‐pull: a case study of American Airlines Flight 587

‘Howzat’—how do artefacts without matter, matter? The case of decision review systems in professional cricket

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