Analisis Tingkat Kepuasan Konsumen Restoran Waroeng Hotplate Odon Cibanteng, Bogor, Jawa Barat

Amanda, Tasya; Nurmalina, Rita

doi:10.29244/fagb.8.1.81-96

Cited by 3 publications

(1 citation statement)

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“…(Fig 4). According to Curatman (2010), household income has a huge influence on consumption levels [9,13,18]. Based on this information, shrimp rota cracker producers have to pay attention to the price of the crackers, so the selling price of rota crackers can be affordable by their consumers.…”

Section: Respondent Characteristicmentioning

confidence: 99%

Consumer Behaviour of Shrimp Rota Crackers: A Case Study in Singkep Island

Ulfah,

Waty Zen,

Hafsar

et al. 2023

BIO Web Conf.

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Shrimp Rota Crackers are one of the processed fishery products that produced by the people of Lingga Regency, especially those in Singkep Island. These crackers are often used as threats or souvenirs. However, there is not enough information on consumer behavior in consuming shrimp rota crackers. In fact, this information is needed by business people to develop marketing strategies. The purpose of this study was to determine consumer behavior in consuming shrimp rota crackers. The research was conducted from June – September 2023 on Singkep Island, Lingga Regency. The sample was conducted using accidental sampling using a semi-open questionnaire. The result of the study showed that consumer buys shrimp rota crackers for their own consumption, by making planned purchases but have no specific time to make purchases. Consumer obtained information about shrimp rota crackers by word of mouth from their friends and bazaar, and they are willing to recommend shrimp rota crackers to others.

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Section: Respondent Characteristicmentioning

confidence: 99%

Consumer Behaviour of Shrimp Rota Crackers: A Case Study in Singkep Island

Ulfah,

Waty Zen,

Hafsar

et al. 2023

BIO Web Conf.

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Relationship Between Satisfaction of Food Service with Energy and Macronutrients Intake of Islamic Boarding School Students in Malang City, Indonesia

Amalia,

Katmawanti,

Paramita

et al. 2023

E3S Web Conf.

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Based on observations, there were several problems in terms of student satisfaction with the food service. This study aimed to determine the relationship between food satisfaction with energy and macronutrients intake. The method used was quantitative with a cross sectional study design. The sample in this study consisted 96 female students from the junior high school level and from high school students and the sample selection used simple random sampling. The data analysis technique used the Spearman correlation test. The results obtained from this study indicate that 52.1% of respondents who were satisfied with the organization of food at the Islamic boarding school, while 47.9% were dissatisfied. The energy intake of most of the respondents was in the less category (56.6%), carbohydrate intake was in the more category (80.2%), very less protein intake (56.3%), and less fat intake (75% ). The relationship between the two variables showed that there was no relationship between satisfaction with energy intake and macronutrients. Suggestions that can be given to next research are expected to be able assess satisfaction from the food obtained in the islamic boardong school canteen, because students’ food intake is not only obtained from the islamic boarding school kitchen.

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Service Quality, Product Quality, and Perception of Price for Consumer Satisfaction at Aqiqah Business

2021

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Consumer Satisfaction is an assessment of the features of a product or service that provides a level of pleasure to customers related to meeting customer consumption needs. Aqiqah Nurul Hayat has been serving aqiqah services since 2003 and already has more than 30 branches spread throughout Indonesia. The purpose of this study was to determine the relationship between price perception, service quality, and product quality to consumer satisfaction with aqiqah Nurul Hayat Malang Branch. The research location is at the office of Nurul Hayat Malang branch on Jl. S. Supriadi No. 7 Sukun. Sampling used the accidental sampling method, the respondents obtained were 73 people. The analytical method used in this study is Spearman's Correlation. The data used are primary data. The results obtained indicate that the perception of price, service quality, and product quality have a relationship with customer satisfaction Aqiqah Nurul Hayat Malang branch. The results of the analysis show that perceived price, service quality, and product quality have a strong relationship with customer satisfaction at the Aqiqah Nurul Hayat Malang branch. The recommendation given is to maintain customer satisfaction by continuing to maintain the quality of both services and products.

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Analisis Tingkat Kepuasan Konsumen Restoran Waroeng Hotplate Odon Cibanteng, Bogor, Jawa Barat

Cited by 3 publications

References 0 publications

Consumer Behaviour of Shrimp Rota Crackers: A Case Study in Singkep Island

Consumer Behaviour of Shrimp Rota Crackers: A Case Study in Singkep Island

Relationship Between Satisfaction of Food Service with Energy and Macronutrients Intake of Islamic Boarding School Students in Malang City, Indonesia

Service Quality, Product Quality, and Perception of Price for Consumer Satisfaction at Aqiqah Business

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