Abstract:The purpose of this research is to find out the satisfaction of the people of Surakarta in the service program of the Family Hope Program (PKH), Non-Cash Food Assistance (BPNT), Poor Families (GAKIN) and Pilgrimage in the Surakarta Social Service and as material in setting service policies the public in carrying out continuous improvement in order to improve the quality of the next service quality.The method used in this research is descriptive analysis and verification analysis. Understanding the analysis of … Show more
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