Analisis Penggunaan Media Sosial  Dalam Mitigasi Bencana Banjir Di Dki Jakarta Tahun 2020

Wahyuningsih, Diah; Suswanta, Suswanta

doi:10.31289/jppuma.v9i1.4317

Cited by 3 publications

(2 citation statements)

References 11 publications

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“…Social media such as Instagram now act as information disseminators which are widely used by government agencies (Fahriyani & Harmaningsih, 2020). With an official account that has been verified, information about anything can be found on social media (Wahyuningsih & Suswanta, 2018).…”

Section: Social Media Instagram As a Communication Tool To Build A Re...mentioning

confidence: 99%

Social Media Instagram as a Tool to Build a Reputation for Disaster Care (Study on The PT Pertamina Disaster Management CSR Program)

Apriliani,

Nurjanah

2023

NJOC

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Indonesia is a country with a high level of risk of natural disasters. During 2022, there were 3,531 disaster events which resulted in loss of life, damage to infrastructure, and material and immaterial losses. The high number of disaster cases requires the involvement of stakeholders to participate in disaster management. PT Pertamina is a state-owned company that has a CSR program related to disaster management with a disaster care program. In its implementation, Pertamina carries out disaster management programs as a form of Pertamina’s responsibility in the economic, environmental, and social fields. Pertamina’s Disaster Management CSR program is packaged with the hashtag #PetaminaPeduli which is massively posted on social media Instagram and websites to increase reputation. This study aims to examine how the implementation of the use of new media in an effort to build a reputation for caring for disasters in the Disaster Management CSR Program. The research method used is a case study with a focus on discussing handling the 2022 Cianjur Earthquake disaster, and reviewing Instagram media and websites to increase positive reputation through the hashtag #PertaminaPeduli. Primary data collection techniques were taken from Instagram media and websites, as well as secondary data obtained through document studies, literature studies, and related sources. Data analysis techniques were carried out simultaneously in the data collection process. To test the validity of the data, source triangulation was carried out to obtain accurate and accountable data. The results of this study indicate that Pertamina’s Disaster Management CSR Program consists of basic food assistance, energy assistance for both oil and diesel, as well as assistance for post-disaster trauma healing. An Instagram feature that can publish photos, videos that can be seen by viewers, unlimited captions, as well as like and comment features that will show community engagement in assessing reputation as reflected in the Cianjur 2022 earthquake disaster management CSR program. However, researchers still found a number of comments negative that discusses outside the context of the implementation of CSR programs.Keywords: Social media, reputation, Pertamina, disaster management, Pertamina Peduli ABSTRAKIndonesia merupakan negara dengan tingkat resiko bencana alam yang tinggi. Selama tahun 2022, telah terjadi 3.531 kejadian bencana yang mengakibatkan korban jiwa, kerusakan infrastruktur, serta kerugian materiil dan immateriil. Tingginya kasus bencana memerlukan keterlibatan pemangku kepentingan untuk berpartisipasi dalam penanggulangan bencana. PT Pertamina merupakan perusahaan milik negara yang memiliki program CSR terkait penanggulangan bencana dengan program peduli bencana. Dalam pelaksanaannya, Pertamina menjalankan program penanggulangan bencana sebagai bentuk tanggung jawab Pertamina di bidang ekonomi, lingkungan, dan sosial. Program CSR Penanggulangan Bencana Pertamina dikemas dengan tagar #PetaminaPeduli yang di-posting secara masif di media sosial Instagram dan website untuk meningkatkan reputasi. Penelitian ini bertujuan mengkaji bagaimana implementasi pemanfaatan media baru dalam upaya membangun reputasi peduli bencana dalam Program CSR Penanggulangan Bencana. Metode penelitian yang digunakan adalah studi kasus dengan fokus membahas penanganan bencana Gempa Cianjur 2022, serta meninjau media dan website Instagram untuk meningkatkan reputasi positif melalui tagar #PertaminaPeduli. Teknik pengumpulan data primer diambil dari media dan website Instagram, serta data sekunder diperoleh melalui studi dokumen, studi literatur, dan sumber-sumber terkait. Teknik analisis data dilakukan secara bersamaan dalam proses pengumpulan data. Untuk menguji keabsahan data dilakukan triangulasi sumber untuk mendapatkan data yang akurat dan dapat dipertanggungjawabkan. Hasil penelitian ini menunjukkan bahwa Program CSR Penanggulangan Bencana Pertamina terdiri dari bantuan sembako, bantuan energi baik minyak maupun solar, serta bantuan trauma healing pascabencana. Fitur Instagram yang dapat mempublikasikan foto, video yang dapat dilihat penonton, caption tanpa batas, serta fitur like dan comment yang akan menunjukkan keterlibatan masyarakat dalam menilai reputasi yang tercermin dalam program CSR penanggulangan bencana gempa Cianjur 2022. Namun peneliti masih menemukan sejumlah komentar negatif yang membahas di luar konteks pelaksanaan program CSR.Kata Kunci: Media sosial, reputasi, Pertamina, penanggulangan bencana, Pertamina Peduli

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Section: Social Media Instagram As a Communication Tool To Build A Re...mentioning

confidence: 99%

Social Media Instagram as a Tool to Build a Reputation for Disaster Care (Study on The PT Pertamina Disaster Management CSR Program)

Apriliani,

Nurjanah

2023

NJOC

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“…Some methods can be utilized for disaster management like social media. Twitter as social media can be implemented for government to understand the implementation of disaster management policies quickly and accurately (Wahyuningsih & Suswanta, 2021). The other mitigation can be released by building monitoring and early warning systems exerting an internet-based based Arduino microcontroller (Danang et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

Social and Tradition In Local Knowledge For Dealing With Nature Disaster

Bahagia

Wibowo

Mangunjaya

2021

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Natural disasters as a result of natural damage due to human behaviour and natural behaviour. The main objective of this research is to find out the traditions and forms of social capital applied by the indigenous people of Urug from the perspective of key figures in dealing with disasters. At the same time find the mitigation that is done in the face of disasters. The research method used is the ethnographic method qualitatively. The sample collection technique in this study used the purposive sampling technique. The results of the study show that helping is a tradition to help residents affected by disasters. The unaffected community provided basic needs including rice, food, clothing, blankets and shelter before aid from the government arrived. This tradition is related to the principle of brotherhood in society. The findings are that there is disaster literacy carried out to respond to disaster events such as the relationship between river areas and the potential for disasters to occur. Another way of responding is to become a trader outside the village, such as going to trade in big cities so that they get additional income to overcome economic problems. In fact, there is a wise way to do this, namely, when someone owes a debt to someone else, someone who has debt can replace the debt not with money but in other ways such as working at the person's place until the debt can be paid off.

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Forest and Land Fire: Indonesian Government's Homework on Communicating Environmental, Social and Legal Countermeasures in South Kalimantan

Waluyo

2024

JPPUMA

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This research aims to elucidate the government's communication strategies on the forest and land fire catastrophe in South Kalimantan. By inquiring about the effectiveness of government communication regarding forest and land fires in South Kalimantan. By employing Ulber Silalahi's idea of government communication. The research methodology utilized in this work uses a qualitative approach, specifically of a descriptive type. The selected research methodology is descriptive qualitative, which entails investigating and understanding individual or group perspectives on human and social matters. The data collection methods utilized include interviews, examination of documents, and review of literature. There is little communication among the government, communities, and the private sector regarding government actions taken and implemented by the government bureaucracy concerning forest and land fires, which affect public, community, and commercial interests. To address and reduce the issue of forest and land fires, the Indonesian government and other relevant parties must adopt efficient policies and measures, including promoting agroforestry, education on fire prevention, enforcement of laws, and rehabilitation of degraded lands. Hence, it is crucial for the government to effectively disseminate diverse policies and measures aimed at preventing and resolving forest and land fires in South Kalimantan.

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Analisis Penggunaan Media Sosial Dalam Mitigasi Bencana Banjir Di Dki Jakarta Tahun 2020

Cited by 3 publications

References 11 publications

Social Media Instagram as a Tool to Build a Reputation for Disaster Care (Study on The PT Pertamina Disaster Management CSR Program)

Social Media Instagram as a Tool to Build a Reputation for Disaster Care (Study on The PT Pertamina Disaster Management CSR Program)

Social and Tradition In Local Knowledge For Dealing With Nature Disaster

Forest and Land Fire: Indonesian Government's Homework on Communicating Environmental, Social and Legal Countermeasures in South Kalimantan

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