ANALISIS ADOPSI LAYANAN INTERNET BANKING  OLEH NASABAH PERBANKAN DI PEKANBARU (Technology Acceptance Model) Eni Noviarni

Noviarni, Eni Novi

doi:10.24014/jiq.v10i1.3111

Cited by 7 publications

(15 citation statements)

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“…Similarly, the answer to the indicator of electronic money adoption is "agree". This hypothesis is also supported by previous studies such as ( Johnson & Marakas, 2000;Harridge et al, 2008;Kim & Garrison, 2009;Nassuora, 2013;Noviarni, 2017;Poon, 2018;Ramli et al, 2017;Roy & Sinha, 2017;Chavali & Kumar, 2018).…”

Section: Discussionsupporting

confidence: 84%

“…The second reason, because the more customers feel the use of electronic money, the customer will adopt electronic money. Furthermore, pre- vious research shows that perceived ease of use is a significant factor that influences the adoption ( Johnson & Marakas, 2000;Harridge, 2008;Poon, 2008;Kim & Garrison, 2009;Qiu & Bensabat, 2010;Nassuora, 2013;Gangwar & Date, 2016;Noviarni, 2017;Ramli et al, 2017;Roy & Sinha, 2017;Chavali & Kumar, 2018;Gan et al, 2018). Hypothesis 4 shows that there is a positive relationship between perceived ease of use and adoption of electronic money.…”

Section: Discussionmentioning

confidence: 99%

“…Previous research has shown that perceived usefulness influences internet banking adoption (Noviarni, 2017), electronic banking adoption (Salimon et al, 2016), information adoption (Cheung et al, 2008), cellular trade adoption (Nassuora, 2013), adoption of elec-tronic money (Niranjan et al, 2016), adoption of electronic payments (Roy & Sinha, 2017), adoption of an automated trading recommendation system (Gan et al, 2018), adoption of cloud computing (Gangwar & Date, 2016), adoption of product recommendation agents (Qiu & Benbasat, 2010). Therefore, it is crucial to link perceived usefulness to the research model.…”

Section: Perceived Usefulness and E-money Adoptionmentioning

confidence: 99%

“…Perceived ease of use is the degree to which a person believes that using a system will free them from effort (Davis, 1989). Perception of ease of use and usability are important factors that influence individual acceptance of new information systems or technologies (Noviarni, 2017). If the user feels that the information system can be easily used, they will use it (Agamitte, 2017).…”

Section: Perceived Ease Of Use Dan E-money Adoptionmentioning

confidence: 99%

“…Previous research shows that perceived ease of use is a significant factor that influences adoption of internet banking ( Johnson & Marakas, 2000;Poon, 2008;Noviarni, 2017), adoption of cellular banking (Harridge et al, 2008;Chavali & Kumar, 2008), mobile trade adoption Kim & Garrison, 2009;Nassuora, 2013), adoption of brick installation technology (Ramli et al, 2017), and adoption of electronic payments (Roy & Sinha, 2017). Therefore, it is essential to include the perceived ease of use in this research model.…”

Section: Perceived Ease Of Use Dan E-money Adoptionmentioning

confidence: 99%

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Predicting the Relationship of Antecedent Variables of Intention to Use: Empirical Analysis on E-Money Application

Iswara

Wialdy

Sihombing

2019

JDM

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This study aims to predict the relationship of perceived usefulness, perceived ease of use, relative superiority, nature of transactions, and substitution to adoptions that affect intention to use of smart phone-based electronic money. The variables in this study are relative advantages, transaction nature, perceived usefulness, and perceived ease of use, substitution and adoption of electronic money. Data collection techniques in this study were conducted using a questionnaire with judgmental sampling method. The size of the respondents is 142 respondents. The data obtained is analyzed using Structural Equation Modeling (SEM). The results show that the six hypotheses are supported. The intention to use electronic money is also influenced by the adoption of electronic money. The adoption of electronic money is a significant predictor of intention to use electronic money. This study also provides limitations and suggestions for further research. AbstrakPenelitian ini bertujuan untuk memprediksi hubungan manfaat yang dirasakan, persepsi kemudahan penggunaan, keunggulan relatif, sifat transaksi, dan substitusi terhadap adopsi yang memengaruhi niat untuk menggunakan uang elektronik berbasis ponsel pintar. Variabel dalam penelitian ini adalah keunggulan relatif, sifat transaksi, manfaat yang dirasakan, dan persepsi kemudahan penggunaan, penggantian dan adopsi uang elektronik. Teknik pengumpulan data dalam penelitian ini dilakukan dengan menggunakan kuesioner dengan metode judgmental

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Section: Discussionsupporting

confidence: 84%

Section: Discussionmentioning

confidence: 99%

Section: Perceived Usefulness and E-money Adoptionmentioning

confidence: 99%

Section: Perceived Ease Of Use Dan E-money Adoptionmentioning

confidence: 99%

Section: Perceived Ease Of Use Dan E-money Adoptionmentioning

confidence: 99%

See 3 more Smart Citations

Predicting the Relationship of Antecedent Variables of Intention to Use: Empirical Analysis on E-Money Application

Iswara

Wialdy

Sihombing

2019

JDM

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Acceptance Analysis of Technology-Based Personnel Management Information Systems (Simpatik) in Supporting the Implementation of E-Government in the Semarang City Manpower Service

Majid

Budiman

2022

J. Adv. Inf. Syst. Tech

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In this digital era, information technology has an important role for institutions, companies, communities, and governments. In carrying out the main tasks of the Semarang City Manpower Service, one of them is evaluating employee performance. In assessing the performance of the Semarang City Manpower Service employees using SIMPATIK which was developed by the Semarang City BKPP which was launched in 2018. Where the implementation of the new system needs to be evaluated further. This is due to the failure to implement e-government services, not because of the quality and capacity of the system, but because of the low user acceptance of these services. Thus, it is necessary to analyse the level of acceptance in using SIMPATIK services at the Semarang City Manpower Service whether it can be evaluated further. So that SIMPATIK can still exist to be used for various kinds of services contained in the application by ASN at the Semarang City Manpower Service. The method applied to data collection is the interview and questionnaire method. While the method applied to evaluate SIMPATIK is the Technology Acceptance Model (TAM) by applying four research variables, namely perceived usefulness (PU), perceived ease of use (PEOU), attitude toward using (ATU), and behavioural intentions (BI). To examine the data adopted the method of Structural Equation Model-partial Least Square (SEMPLS). The conclusion reached in this study is that all hypotheses developed in this study were accepted, except for PU on BI rejected because the value of T-Statistics (0.846) < T-Table (1.96) and P-Values were more than 0.05 with a value of 0.398 .

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Faktor-faktor Yang Mempengaruhi Kepuasan Nasabah Menggunakan Internet Banking Pada Bank Muamalat

Wahyuningsih¹,

Janah²

2018

Al-Amwal : Jurnal Ekonomi Dan Perbankan Syari'ah

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AbstrakPerubahan dalam teknologi informasi dan komunikasi telah mendorong kemajuan dalam teknologi dibidang perbankan, serta terbentuknya masyarakat informasi. Perbankan harus memperhatikan kemajuan teknologi informasi agar dapat terus bersaing di pasar global. Dibalik perkembangan teknologi yang semakin maju ini terdapat berbagai permasalahan hukum yang terjadi di kemudian hari dan akan merugikan jika tidak dapat di antisipasi dengan baik. Banyak kasus yang menyebabkan nasabah enggan menggunakan pelayanan melalui internet banking karena yang paling utama adalah masalah keamanan yaitu kejahatan dalam dunia internet seperti pencurian data pribadi nasabah, pencurian data pembiayaan nasabah.Internet banking adalah pelayanan jasa bank yang memungkinkan nasabah untuk memperoleh informasi, melakukan komunikasi dan melakukan transaksi perbankan melalui jaringan internet. Internet Banking merupakan aktifitas perbankan yang dilakukan dari rumah, kantor atau tempat-tempat lain dengan memanfaatkan internet. Transaksi yang dapat dilakukan melalui internet banking adalah transfer uang, pengecekan saldo, pemindah bukuan, pembayaran rekening. Diharapkan dengan adanya internet banking ini akan semakin banyak masyarakat yang mau menggunakan dan mengakses internet banking.Penelitian ini bertujuan untuk mengetahui gambaran nasabah yang menggunakan internet banking dan untuk mengetahui pengaruh efesiensi, kepercayaan, kemudahan penggunaan terhadap kepuasan nasabah yang menggunakan internet banking di Bank Muamalat KCP Plered Cirebon.Penelitian ini merupakan penelitian survey yaitu suatu penelitian yang dilakukan melalui pengisian kuesioner yang diberikan kepada responden yaitu nasabah Bank Muamalat KCP Plered yang menggunakan internet banking. Pengisian kuesioner diukur melalui skala Likert.Hasil uji F menunjukan berdasarkan hasil perhitungan F hitung sebesar 20,318 lebih besar dari F tabel 2,77dan angka signifikan sebesar 0,000 yaitu < 0,05 hal ini berarti H 0 ditolak dan Haditerima. Hal ini berarti variabel efesiensi (X1), kepercayaan (X2) dan kemudahan (X3) secara bersama-sama mempengaruhi variabel kepuasan nasabah. Koefesien determinasi (R2) nilainya 42,1 % dan sisanya 57,9% dipengaruhi variabel lain yang mungkin bisa berpengaruh lebih besar terhadap kepuasan nasabah. AbstractChanges in information and communications technology have driven advances in banking technology, and the formation of an information society. Banking should pay attention to the progress of information technology in order to continue to compete in the global market. Behind this increasingly technological advance there are various legal problems that occur in the future and will be detrimental if it can not be anticipated properly. Many cases that cause customers are reluctant to use the service through internet banking because the most important is the security issues of crime in the world of the Internet such as the theft of personal data customers, the theft of finance numbers.Internet banking is a bank service that enables customers to obtain information...

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ANALISIS ADOPSI LAYANAN INTERNET BANKING OLEH NASABAH PERBANKAN DI PEKANBARU (Technology Acceptance Model) Eni Noviarni

Cited by 7 publications

References 0 publications

Predicting the Relationship of Antecedent Variables of Intention to Use: Empirical Analysis on E-Money Application

Predicting the Relationship of Antecedent Variables of Intention to Use: Empirical Analysis on E-Money Application

Acceptance Analysis of Technology-Based Personnel Management Information Systems (Simpatik) in Supporting the Implementation of E-Government in the Semarang City Manpower Service

Faktor-faktor Yang Mempengaruhi Kepuasan Nasabah Menggunakan Internet Banking Pada Bank Muamalat

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