Análise Da Gestão Operacional Do Policiamento Preventivo De Uma Operação De Segurança Pública: O Estudo De Caso Da Operação Gávea Presente

Abstract

This monograph presents an analysis of a public security operation involving proximity policing that operates in Rio de Janeiro in the neighborhoods of Gávea, Lagoa and Jardim Botânico. The main objective of this study is to help improve the population's safety and sense of protection by analyzing operation activities, identifying bottlenecks and proposing solutions. To support this study, the main policing strategies from the origins of the police to the present are presented in the theoretical framework. The characteristics of the operation are presented in the case studies. In the discussion of the results, the literature presented and demonstrated in practice in the operation is cited, as well as the problems, advantages and benefits of the strategies used are reported. Finally, proposals for solutions to the main challenges are presented. The most relevant improvement opportunities identified are: stabilizing the daily availability of public security agents through the use of civilian agents, and increasing clarity, control and transparency over the activities and performance of agents. Taking advantage of these opportunities has great potential to increase the quality of service provided to citizens and increase the quality of life in the neighborhoods studied.