An online social network for emergency management

White, Connie; Plotnick, Linda; Kushma, Jane A.; Hiltz, Starr Roxanne; Turoff, Murray

doi:10.1504/ijem.2009.031572

Cited by 144 publications

(104 citation statements)

References 11 publications

(8 reference statements)

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“…Boyd and Ellison [4] defined social networking sites as "web-based services that allow individuals to 1) construct a public or semi-public profile within a bounded system, 2) articulate a list of other users with whom they share a connection, and 3) view and traverse their list of connections and those made by others within the system". According to White [5], SNSs can be defined as any web-based applications that allow people to connect, communicate, and collaborate with one another. This is generally done through constructing individual user profiles and allows users to share information and join networks based on geographic location or interests.…”

Section: Introductionmentioning

confidence: 99%

Growth Pattern of Social Media Usage in Arab Gulf States: An Analytical Study

Reyaee¹,

Ahmed²

2015

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The impact of SNSs is tremendous on every aspect of life and people irrespective of region, gender and age are using it to get connected with their families and friends around the globe. This study aims to highlight the highly used SNSs across the Arab Gulf States comprising Iraq, Kuwait, United Arab Emirates, Oman, Qatar, and Saudi Arabia. The database of Stat Counter (http://gs.statcounter.com) was selected for tracing the use and growth of SNSs in this region. The findings show that the three most used SNSs in the Arab Gulf region are: Facebook, Twitter and YouTube. It is observed that Facebook is the leading social networking site used in the region until now, but Twitter is fast gaining market. Twitter is becoming popular among users and giving a tough competition to Facebook in almost all countries of the region except Iraq. In 2013, it has moved to 1st position in Saudi Arabia and Kuwait, replacing Facebook. However, in some countries like the UAE and Qatar, Facebook is still going strong. The paper concludes that the intensive use of social media among citizens' of the Arab Gulf countries indicates that the internet has the potential to be a multivocal platform through which every segment of the society can have their voices heard. With limited availability of published literature in the field pertaining to the usage of social media by the people of the Arab Gulf countries, the paper aims to understand the practice, implication and importance of social media networks in this Muslim dominated region.

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Section: Introductionmentioning

confidence: 99%

Growth Pattern of Social Media Usage in Arab Gulf States: An Analytical Study

Reyaee¹,

Ahmed²

2015

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“…If authorities and response organisations want to counteract false rumours, or confirm information, they need to occupy a built-in position of trust in the communication network (White et al, 2009), and their sources need to be easily located, e.g. by using a multi-channel approach.…”

Section: Discussionmentioning

confidence: 99%

Decomposing issue patterns in crisis communication: the case of the lost airliner

Zhang

Vos

Veijalainen

2018

IJEM

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This research explores the relation between a crisis and public discussion on related issues. In organisational crisis communication, a singleissue strategy is often proposed. Such a strategy, however, may not be adequate in more complex crises where the crisis lifecycle is likely to encompass shorter lifecycles of issues that generate media attention. Decomposing the online crisis debate into a pattern of issues supports understanding of public perceptions, and hence of crisis response and communication. This is investigated through an analysis of Facebook posts prompted by the loss of Malaysia Airlines flight MH370 in 2014. The analysis shows that during the life of the crisis a variety of related issues arose that became topics of public debate. Compassion for victims dominated in the early stages of the crisis, while later on reputation-related issues took over. The insights gained help in understanding the results of social media monitoring during complex organisational crises and facilitate organisational decision making. Jari Veijalainen, PhD, is a Professor of Software Engineering at the University of Jyvaskyla, Finland. His research focuses on heterogeneous transaction management, transaction models and mechanisms for computer supported cooperative work, workflow systems and electronic commerce systems, formal modelling, mobile computing, software engineering, mobile multimedia data management, and social media analysis. Keywords

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“…• Lack of collaboration tools that can be used to manage disaster management information -Most of the disaster management team, especially the NGOs, do not know how and where to share and retrieve the disaster information with or from others (White et al, 2009). …”

Section: ) Collaborationmentioning

confidence: 99%

Key Issues in the Management of the Humanitarian Aid Distribution Process During and Post-Disaster in Malaysia

Mohd

Fathi

Harun

et al. 2018

PMJ

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The humanitarian aid distribution process is a broad activity for helping disaster victims at the right time, with the right needs and at the right place during a disaster. However, there are always issues that could interfere with the humanitarian aid distribution process such as cases of food redundancy, uneven distribution of food supply to disaster victims, food insecurity issues, and volunteers' redundancy during and post disasters. These issues prove that there are weaknesses in managing the humanitarian aid distribution process within disaster management teams. Generally, these issues should be taken care of when the disaster management team was formed either from government agencies or non-governmental organizations (NGOs). Both work as the supporting team in giving aids and helping the disaster victims. Therefore, this research reviews the key issues in the humanitarian aid distribution process in Malaysian disaster management. Key findings show that there is no standard operating procedure (SOP) to explain the roles and responsibilities of NGOs that can be used by Government agencies to coordinate NGO contributions to a supporting team. There are five (5) categories of issues that can have a negative impact on the humanitarian aid distribution process and the disaster victims. The issues are information, communication, collaboration, cooperation, and coordination. All disaster management teams should emphasize these issues as they affect effectiveness in dealing with the humanitarian aid distribution process.

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An online social network for emergency management

Cited by 144 publications

References 11 publications

Growth Pattern of Social Media Usage in Arab Gulf States: An Analytical Study

Growth Pattern of Social Media Usage in Arab Gulf States: An Analytical Study

Decomposing issue patterns in crisis communication: the case of the lost airliner

Key Issues in the Management of the Humanitarian Aid Distribution Process During and Post-Disaster in Malaysia

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