2013
DOI: 10.1080/0144929x.2013.830335
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An investigation of the impact of media capabilities and extraversion on social presence and user satisfaction

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Cited by 43 publications
(30 citation statements)
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“…In an experimental test of media richness theory among adults, for example, Dennis et al (1999) found that teams take longer to make decisions when they use less rich forms of media (i.e., those with fewer interpersonal cues). More recently, drawing on media synchronicity theory, Tang et al (2013) found that, during negotiation and problem-solving tasks, adults were less satisfied with the process and outcome of the task when they perceived less “social presence” from a communication medium (i.e., synchronicity, number of communication cues, speed of responses). Applying these results to adolescent friendships, we might expect media tools with greater cue absence to result in less effective conflict resolution.…”
Section: Overview Of Friendships In the Social Media Contextmentioning
confidence: 99%
“…In an experimental test of media richness theory among adults, for example, Dennis et al (1999) found that teams take longer to make decisions when they use less rich forms of media (i.e., those with fewer interpersonal cues). More recently, drawing on media synchronicity theory, Tang et al (2013) found that, during negotiation and problem-solving tasks, adults were less satisfied with the process and outcome of the task when they perceived less “social presence” from a communication medium (i.e., synchronicity, number of communication cues, speed of responses). Applying these results to adolescent friendships, we might expect media tools with greater cue absence to result in less effective conflict resolution.…”
Section: Overview Of Friendships In the Social Media Contextmentioning
confidence: 99%
“…In particular, studies that manipulate the extent to which various features are present will be critical. For example, drawing on classic CMC research, studies might manipulate asynchronicity or cue absence within a communication task (e.g., as in Tang et al 2013), or may manipulate visualness or quantifiability through the presentation of experimental social media profiles. In non-experimental studies, researchers should strive to specify the features that contribute to various social media activities.…”
Section: Building On the Transformation Framework: Key Conceptual Primentioning
confidence: 99%
“…Charoensukmongkol (2018) supported this finding by determining that the global population could be risking a great deal of its mental health and well-being through social use. Tang, Wang, and Norman (2013) found that the process of sharing, tweeting, liking, texting, and undertaking other activities common in social media have been linked to an increase in stress. Therefore, Weng and Menczer (2015) argue that the major negative social impact of increased social media usage is that it has become a serious source of stress, since people often share all manner of feeds, stories, and comments that range from politics and economics, to social and personal issues of concern.…”
Section: Introductionmentioning
confidence: 99%
“…According to Zareen, Karim, and Khan (2016), social media use has increased anxiety among the world populations, with social media users often sharing alarming and disturbing stories that might end up as true or fake news, which impacts society through increasing the feelings of worry and restlessness. Tang, Wang, and Norman (2013) established that individuals who read negative, alarming, or highly negative graphic news experienced problems sleeping and suffered from bad dreams and nightmares. Social media platforms remain important platforms for connecting people with their friends, families, and the world around them (Rad, Jalali, & Rahmandad, 2018).…”
Section: Introductionmentioning
confidence: 99%