2021
DOI: 10.4018/ijwltt.20210901.oa7
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An Investigation of Student Satisfaction in an Online Language Learning Course

Abstract: Online learning's application in the language learning process has become an important topic as the COVID-19 crisis has restricted in-person classes. This study investigates student satisfaction in an online language learning course at a higher educational institution in Vietnam. The study tested the influence of learner-learner, learner-content, and learner-instructor interactions; internet self-efficacy; and self-regulation on student course satisfaction. The effects of student background variables were also… Show more

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Cited by 15 publications
(14 citation statements)
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“…As far as the factors that affect students' subjective satisfaction with the use of digital media in their L2 acquisition are concerned, the results of this study clearly highlight that the main positive variables include the importance of FL learning for their future profession, teacher's role, students' self-regulatory learning/ motivation, and perceived academic achievements in acquiring L2, which again confirms the results of Gopal et al (2021), Kerzic et al (2021, or Pham and Nguyen (2021). In fact, all these factors are typical of regular face-to-face FL classes and they are crucial for the successful mastering of any FL.…”
Section: Discussionsupporting
confidence: 85%
See 1 more Smart Citation
“…As far as the factors that affect students' subjective satisfaction with the use of digital media in their L2 acquisition are concerned, the results of this study clearly highlight that the main positive variables include the importance of FL learning for their future profession, teacher's role, students' self-regulatory learning/ motivation, and perceived academic achievements in acquiring L2, which again confirms the results of Gopal et al (2021), Kerzic et al (2021, or Pham and Nguyen (2021). In fact, all these factors are typical of regular face-to-face FL classes and they are crucial for the successful mastering of any FL.…”
Section: Discussionsupporting
confidence: 85%
“…The findings described above about students' satisfaction with digital media instruction do not differ from students' satisfaction with digital media foreign language (FL) instruction. Pham and Nguyen (2021) in their study show that interaction with peers, the quality of course content, and the teacher's pedagogical role as a provider of meaningful feedback, and self-regulation are good predictors of students' satisfaction with online FL classes. In addition, Yang and Yang (2021) point out that such an online mode of FL learning is more suitable for learners with a higher level of FL proficiency.…”
Section: Introductionmentioning
confidence: 94%
“…This means that more frequent opportunities to interact with content increase learners' satisfaction about the online course. This finding supports the work of [52] which investigated satisfaction of Vietnamese university students enrolled in an online language course. Next, LII was significantly and positively associated with SS at a moderate level (r s = 0.68).…”
Section: B Correlation Analysissupporting
confidence: 89%
“…Activities can improve students' understanding of the subject and getting an overview of the content is important before the class starts (Zanne et al, 2022). According to Pham and Nguyen (2021), students value strong interaction with course content in improving their background knowledge. On the other hand, the finding for Learner-to-Platform Interaction shows that using Telegram as an ODL platform has various pedagogical benefits and facilitates effective Japanese language teaching because Rasiban (2021) asserted that the effect of the Telegram application can increase Japanese language learning motivation and students' Japanese language skills.…”
Section: Conclusion Summary Of Findings and Discussionmentioning
confidence: 99%