Script:My name is Ahmed Sadek, I am an architect and PhD student at the University of Melbourne. I am working with INSERT SITE on a research project that aim to find out how the hospital building and its design (the way it looks and feels) may affect patients and their experience of care. Understanding how the building is used, your ideas and feelings about the building design, is very important to help architects (who design these spaces) understand the features and elements of the space which are most important to patients and their wellbeing. The outcome of today's discussion will be used as part of my PhD which I will strive to publish in scholarly articles for others to learn from.We expect that the interview will take between 30 to 45 minutes. With your permission, the interview will be audio-recorded. We ask that you do not say your full name while the recording is being taken. The recording will be strictly confidential to the researchers. Your name will not be included in any reports from the study. I may use some words that we architects use a lot -I will explain them all for you but please tell me if there is anything that you don't understand.