An Investigation of Perceived Value Dimensions: Implications for Hospitality Research

Al-Sabbahy, H; Ekinci, Yüksel; Riley, Michael

doi:10.1177/0047287503258841

Cited by 148 publications

(98 citation statements)

References 26 publications

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“…In concurrence with H3, the results confirmed that an inverse relationship exists between perceived price and purchase intention. This finding is in line with the results from, for example, Magnusson et al (2001) and Al-Sabbahy et al (2004) and it supports the notion that premium pricing of organic food is one of the key reasons that discourage consumers from developing positive purchase intentions for such produces.…”

Section: Discussionsupporting

confidence: 90%

“…Price consciousness Generally, organic products are charged at a higher price. This has essentially been the greatest and paramount reason for consumers' failure to develop positive purchase intentions toward organic food (Magnusson et al, 2001;Al-Sabbahy, Ekinci & Riley, 2004). Padel & Foster, (2005) suggests that consumers require value for their money so as to justify the price premium being paid.…”

Section: Figure: Relative Prominence Of Food Vulnerabilities For Humamentioning

confidence: 99%

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Consumer Purchase Intentions towards Organic Food: Insights from South Africa

Mhlophe

2016

BSSJ

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Amid the global drive to promote environmentally less threatening food production methods, marketers have been exposed to many opportunities as well as challenges, in their desire to profitably satisfy consumers' ever-changing needs and wants. In South Africa today, the organic food drive is showing good signs of growth, with key hypermarkets stocking an ever increasing collection of such foodstuffs. Of late, interest and consideration towards organically produced foodstuffs and purchasing intentions thereof have been augmenting in importance amongst many consumers, in their response to concerns about the effects of conventional farming practices on human health, environment, and food safety among others. As consumers are increasingly becoming conscious about the positive benefits of non-conventional foodstuffs, marketers are forced to devise new strategies that effectively incorporate these highly sought organic produces. For this reason, organic farming has been regarded as the best and most attractive alternative to inorganic farming and has led to the production of 'new' foodstuffs. Consequently, the purpose of this study was to determine the antecedents of consumer purchase intentions for organic food in Johannesburg, South Africa. This study used a survey questionnaire for primary data collection and the gathered data was used to quantitatively test the hypotheses. Through Analysis of Moment Structures (AMOS) statistical software and by means of Structural Equation Modeling (SEM), the significance of the variables of this study was determined from a sample of 305 respondents across Johannesburg. Confirmatory Factor Analysis (CFA) was used to check model fit, reliability and validity of the measurement instruments while Path Modeling was used for hypothesis testing. The findings revealed that consumer attitude was the key antecedent that provided the highest level of explained variance in consumer purchase intention of organic food. It was observed that Woolworths was the most popular retail outlet for organic food. The results and insights from this study are likely to contribute to consumer attitudes and health consciousness

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Section: Discussionsupporting

confidence: 90%

Section: Figure: Relative Prominence Of Food Vulnerabilities For Humamentioning

confidence: 99%

Consumer Purchase Intentions towards Organic Food: Insights from South Africa

Mhlophe

2016

BSSJ

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“…Woodruff (1997) defines customer value as 'a customer's perceived preference for and evaluation of those product attributes, attribute performances, and consequences arising from use that facilitate (or block) achieving the customer's goals and purposes in use situations ' (p. 142). In line with this focus, research has delineated perceived experience value in various tourism contexts, such as hospitality (Al-Sabbahy et al, 2004;Kashyap and Bojanic, 2000), heritage tourism (Chen and Chen, 2010), cruise experiences (Duman and Mattila, 2005;Petrick, 2004), golf tourism (Hutchinson et al, 2009;Petrick and Backman, 2001), dining experiences (Oh, 2000), vacation purchase situations (Sánchez et al, 2006), adventure tourism (Williams and Soutar, 2009), visitor centres and tourist attractions (Prebensen et al, 2013a;Prebensen et al, 2013b), and among timeshare owners (Bradley and Sparks, 2012).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Experience value as a function of hedonic and utilitarian dominant services

Prebensen

Rosengren

2016

IJCHM

126

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Abstract:Purpose: The paper examines the relative importance of dimensions of experience value in four different hedonic-and utilitarian-dominated services.Design/methodology/approach: The proposed hypotheses are tested using an experimental design. Altogether, four different service experiences, taking place during a tourist weekend trip, were studied using a scenario-based approach. In total, 938 members of a nationally representative online panel in Sweden participated in the study.Findings: Both hedonic and utilitarian value dimensions are present for the different types of experiences. However, the structures of the value dimensions differ between hedonic-and utilitarian-dominant services. Surprisingly, functional value and value for money were found to have the strongest influence on satisfaction for both types of services. Research limitations/implications:The design of the experiment allowed us to test different experiences within the same travel setting. The study shows that all services include both hedonic and utilitarian elements, indicating awareness of what attracts tourists during the whole process of experiencing a journey. The findings suggest that further studies on different hedonic-and utilitarian-dominant firms within the different tourism service categories should be performed.Originality/value: Theoretically, the study only partly confirms the usefulness of the two divergent structures of consumer service value, hedonic and utilitarian, revealed in earlier studies. The study also reveals that functional value affects satisfaction more strongly in both hedonic-and utilitarian-dominant services. Several explanations for this are suggested.For the tourism industry to enhance experience value and tourist satisfaction, they should therefor focus on delivering functional value during the stay and probably more on emotional value in attracting visitors to travel. The results of the study indicate that it would be more useful to think of the various services as part of a continuum between what is mostly utilitarian at the one end and mostly hedonic at the other.

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“…The other areas of service most commonly investigated are restaurants (e.g. Wu & Liang, 2009;Jensen & Hansen, 2007;Al-Sabbahy, Ekinci & Riley, 2004;Tam, 2000), transportation (e.g. Park, 2007;Ho, Chung, Lin & Chuen, 2010) and entertainment/activities (e.g.…”

Section: Published By Scholink Co Ltdmentioning

confidence: 99%

“…In last decade, there have been several studies investigating the different dimensions of value in tourism (Babin & Kim, 2001;Petrick, 2002Petrick, , 2003Al-Sabbahy, Ekinci & Riley, 2004;Duman & Mattila, 2005;Sánchez et al, 2006;Feng & Morrison;Gallarza & Gil, 2006;Sparks, Butcher & Bradely, 2008;Williams & Soutar, 2009;Wu & Liang, 2009;Kim, Kim and Goh, 2011). Many of these researchers have used or adapted the scales and/or typologies that have been applied outside of tourism (e.g.…”

mentioning

confidence: 99%