An introduction to urgent care for the GP trainee

Abstract

Working in urgent care requires the ability to manage medical, surgical, social and mental health presentations. It is essential to understand the organisational aspects of how such care is provided. Communication and consultation skills need to be adapted to different clinical contexts. Self-management of safety, time, and stress are important capabilities. One of the requirements of GP training is to demonstrate capabilities in urgent care, including delivery of safe patient care, demonstration of effective communication skills, maintaining continuity for patients and coordinating care across services. In this article we aim to give GP trainees an overview of the urgent care service in Scotland and to give advice on best practice.